Operations Associate

2 months ago

Colorado Springs, Colorado, United States Center for Creative Leadership Full time

Who We Are

The Center for Creative Leadership (CCL) is a top-ranked global provider of leadership development, training, and solutions servicing a global customer base. From team-builders and problem solvers to creative thinkers and transformational visionaries, our people are the drivers behind our business. At CCL, you'll have an opportunity to contribute to our mission of building better leaders and a better world. You will feel challenged and inspired while collaborating with a global team of thought leaders, practitioners, researchers, and partners. We share a collective passion for contributing to our clients' success, helping our teammates and colleagues grow and making a real difference in the lives of people around the globe.

General Summary

The Operations Associate position will be responsible for supporting the various activities needed to facilitate the operations of the campus. Duties will include, but not limited to, processing orders for both onsite and off-site program delivery, maintaining supply chain inventory control functions within our ERP system, providing various hospitality duties such as making coffee, setting up and tearing down from event/program meals and socials, general cleaning, setting up program classrooms as required for custom and open enrollment (OE) programs offered onsite. This role will also assist in a backup capacity for other roles within the department. And any other assigned duties as deemed necessary to fulfilling the organization requirements.

This is an onsite position located at the CCL Colorado Springs, CO campus.

Principle Duties and Responsibilities

  • Assists Operations Manager in daily operations
  • Manage daily workload and remain flexible enough to handle all interruptions
  • Creates and manages a workload agenda regarding tight deadlines yet retains enough flexibility to maneuver agendas to expedite projects, manage unexpected problems, and last-minute requests
  • Perform supply chain operations that include picking, packing, shipping, delivery of items needed for various custom and open enrollment (OE) programs
  • Ensure the facility has necessary items to meet the needs of the programs and the participants
  • Responsible for balancing supply and demand while ensuring continuity of supply accuracy of inventory
  • Responsible for cleaning and set-up of tables and chairs in training and breakout rooms
  • Responsible for maintaining the daily setups and break down of the food, beverages, and service items for the classroom breaks, including glassware, to the quality standards of an Executive Education facility, and in a timely manner
  • Sets up, stocks and maintains coffee stations in various areas for daily use
  • Cleans out classrooms during participant lunch
  • Completes clerical and administrative tasks

Specific Knowledge, Skills, and Abilities Required

  • Bachelor's degree is preferred, experience will be considered in lieu of degree
  • Ability to lift, sit, stand in order to perform the required duties, with the ability to handle extensive standing
  • Must have the ability to lift up to 50 lbs. and up to 20 pounds for extended periods
  • Ability to follow instructions, adapt quickly to changes and work independently as well as with a team
  • Must work well under pressure
  • Strong computer knowledge including the use of Word and Excel, experience in inventory control systems is a plus
  • Excellent interpersonal communication and problem-solving skills
  • Must be motivated to provide excellent customer service
  • Superb time management skills and organizational skills, with the ability to meet tight deadlines

Pay and Benefits

  • The hiring range for this role is $17-$20 USD hourly. Any offer will be commensurate with relevant qualifications and professional experience
  • 403(b) Savings Plan with employer contribution
  • Medical insurance
  • Telemedicine
  • Dental insurance
  • Vision insurance
  • Health savings and flexible spending accounts
  • Paid time off and paid holidays
  • Employer-paid short-term and long-term disability
  • Employer-paid life insurance
  • Employee and family assistance program
  • Various voluntary options for additional plans or coverage levels

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

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