Service Operations Associate

2 weeks ago


Colorado Springs, Colorado, United States TEKsystems Full time

Join TEKsystems as a Customer Service Associate

About the Role

TEKsystems is seeking 15 Customer Service Associates to support a leading investment firm. This position offers a unique opportunity to grow within the financial sector.

Benefits of Joining Our Team

  • Opportunities for advancement in the financial industry
  • Modern office environment
  • Inclusive workplace culture
  • Focus on personal and professional growth

Key Responsibilities

The Customer Service Associate will:

  • Review and process transaction requests and authorizations.
  • Ensure timely and accurate reconciliation of transactions.
  • Maintain high standards of productivity and quality within the department.
  • Track client inquiries to develop guides for resolving recurring issues.
  • Contribute to improving business processes and the quality of client transactions.
  • Communicate effectively with clients, both verbally and in writing.
  • Navigate multiple systems on a daily basis.

Qualifications

The ideal candidate will possess:

  • Proficiency in Microsoft Excel and strong computer skills.
  • Solid math and reading abilities.
  • Strong analytical, customer service, and administrative skills.

About TEKsystems

At TEKsystems, we are partners in transformation, helping clients activate innovative ideas and solutions to seize new opportunities. With a team of 80,000 professionals, we collaborate with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services and Talent Services, we work alongside progressive leaders to drive meaningful change.

TEKsystems is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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