Retail Operations Supervisor

2 weeks ago


Colorado Springs, Colorado, United States Kum & Go, LC Full time

Join Our Team as a Retail Operations Supervisor

As a key member of our management team, you will play a vital role in overseeing daily operations and ensuring exceptional customer service.

What You'll Be Responsible For:

  • Recruiting, training, and mentoring a high-performing team to consistently exceed customer expectations.
  • Managing inventory and fostering strong relationships with suppliers.
  • Driving sales through effective merchandising and marketing strategies.
  • Executing operational tasks including associate onboarding, customer service excellence, and food presentation standards.
  • Evaluating store conditions and customer service levels, addressing issues proactively.
  • Assisting in managing costs by understanding inventory control, cash management, and operational expenses.
  • Ensuring timely and accurate completion of personnel and payroll administrative duties in line with company policies.
  • Inspiring and engaging the team to achieve store objectives.
  • Promoting a positive work atmosphere through professionalism and strong judgment.

Ideal Candidate Profile:

  • Ability to analyze financial and operational metrics.
  • Strong interpersonal skills with adaptability to change.
  • Proficient in computer applications.
  • Capacity to manage multiple tasks while maintaining attention to detail.
  • Professional and approachable demeanor.
  • Commitment to core values: Teamwork, Excellence, Integrity, Caring, and Passion.
  • Previous management experience is preferred but not mandatory.

What We Offer:

  • Opportunities for personal and professional growth.
  • A supportive and enjoyable team environment.
  • Comprehensive training in customer service and retail operations.
  • Competitive pay, benefits, and career advancement opportunities.
  • An inclusive workplace that encourages diverse candidates to apply.

Compensation: Starting at $19.89 per hour.

Benefits Include:

  • Healthcare options for full-time associates.
  • 401(k) plan with company match.
  • Paid time off and parental leave for eligible associates.
  • Additional benefits such as life insurance and flexible spending accounts.

Kum & Go, LC is an Equal Opportunity Employer.



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