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Operations Office Associate

2 months ago

Colorado Springs, Colorado, United States ID Logistics Full time

Job Overview

The Operations Office Associate role is crucial in a dynamic work environment. This position plays a vital part in the overall success of the operations by collaborating closely with clients and on-site management to oversee logistics and inventory management, as well as financial documentation. It demands strong organizational capabilities and the ability to handle multiple tasks efficiently.

Key Responsibilities:

  • Deliver exceptional customer service and manage incoming inquiries.
  • Verify incoming and outgoing shipments by comparing identifying details and measuring items against shipping documents, invoices, and orders.
  • Schedule daily delivery appointments.
  • Manage the processing of incoming shipments.
  • Handle the documentation for completed loads.
  • Address any shipping or receiving discrepancies with internal teams.
  • Maintain daily filing of paperwork.
  • Adhere to corporate and site-specific Good Manufacturing Practices and report any noncompliance.
  • Follow all company safety protocols and assist in their enforcement as necessary.
  • Perform additional duties as assigned.

Benefits:
Comprehensive Medical, Dental, and Vision coverage within 30 days of employment
401K plan with matching contributions
Short-Term and Long-Term Disability, Health Savings Account, Flexible Spending Account
Paid vacation and sick leave
Supportive and open workplace culture
Compensation: $23.00 per hour

Work Schedule: Day Shift/Schedule: 3-2-2

Qualifications:

  • High School Diploma or GED; or a combination of relevant experience and education.
  • Minimum of 3 months of verifiable experience in customer service.
  • Excellent written and verbal communication skills.
  • Proficient computer and data entry skills.
  • Ability to effectively manage multiple tasks.