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Account Executive

4 months ago

Remote, Oregon, United States Salute Mission Critical Full time

Salute transforms military veterans into world class data center technicians and as a result is now a premier IT Data Center Lifecycle services company. Clients around the world rely on Salute to deploy, manage, and decommission data center sites with consistent high-quality results. Our ability to recruit, train, and support our teams is unique and applied in a highly effective manner to fulfill your requirements anywhere.

Account Executive - Data Center Infrastructure Services - Project Services:

This position is responsible for the sale of Salute services to any data center customer. Utilizing account information and sales pipeline reports to provide Salute customers with opportunities to repair, update, upgrade, secure, and operate and maintain their mission-critical facility. The Account Executive mostly pursues new clients within the geographic territory and/or account lists as outlined by leadership. Contributions expected to include support of the business unit and effective collaboration within the organization to achieve organizational goals.

Salary:

$70-$80k + commission

General responsibilities include, but are not limited to:


• This individual has great relationships with data center customers that can close project work (i.e. data center cleaning, white space fit out work, scheduled maintenance, battery work, etc.).


• Pursuing new customer relationships to achieve projected revenue growth, conducting cold calls, professional networking, presenting to prospective data center clients.


• Developing and maintaining relationships with customers, partners, and coworkers.


• Ability to uncover prospect services requirements, and is able to best position and quote Salute services that best align to customers requirement.


• Works well with others to include all Salute employees.


• Works well to include all key stakeholders within target customers.


• Developing professional presentations, correspondence, and responding to RFPs.


• Creating and articulating well-structured sales proposals based on customer needs and desires.


• Remaining up to date on current industry trends, along with new products and services.


• Serve as the primary point of contact for any and all matters specific to account pursuits


• Build and maintain strong, long-lasting customer relationships by consistently meeting their expectations


• Provide soft handoffs to other Salute Departments to ensure customer satisfaction


• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors


• Ensure the timely and successful delivery of our solutions according to customer needs and objectives through cross-functional working relationships within Salute


• Analyze customer needs; provide recommendations and create quotes


• Develop recommendations for improved customer operations and develop and deliver proposals in a timely manner.


• Forecast and track opportunities through CRM (Salesforce)


• Drive successful outcomes with assigned clients against a defined quota on a national/international basis


• Manage sensitive issues and escalate as needed, with appropriate follow-up

Qualifications and Skills:


• Communicate at a high level in verbal and written exchanges; demonstrate ease, ability to impact indecision and conflict


• Customer focus: builds effective relationships, identifies customer expectations, sees issues from their point of view, offers practical recommendations


• Ethics and Integrity; possess a strong set of core values and beliefs consistent with social, ethical and organizational principles


• Facilitation skills: uses a variety of techniques and tools to conduct group discussion and to assist in group problem solving and decision making


• Listening; gives attention to the speaker, demonstrates non-verbal cues showing interest and responds to information or questions as appropriate


• Perseverance and flexibility; demonstrated persistence and utilization of alternate behaviors in the face of barriers to plans and schedules


• Personal accountability; accepts responsibility for own actions; realizes learning opportunities


• Problem-solving and planning skills; develop paths to desired outcomes including sequencing, feedback points, and time estimates


• Results-oriented; drives behavior to emphasize achievement

Education and Experience:


• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level


• Experience in delivering client-focused solutions based on customer needs


• Proven ability to manage multiple priorities at a time while maintaining strict attention to detail


• Excellent organization and time management skills


• Excellent listening, negotiation and presentation skills


• Excellent verbal and written communications skills


• 5+ years of account management experience

Preferred:


• Military Service