Principal Account Executive
18 hours ago
Job Summary
The Principal Account Executive is a key role in our Healthcare team, responsible for developing and maintaining relationships with new and existing customers or partners to consistently meet or exceed assigned sales goals.
Key Responsibilities
- Develop a comprehensive sales plan to meet or exceed quota, including identifying and prioritizing opportunities for assigned high-risk, high-impact existing or potential customers or partners.
- Develop and communicate accurate sales forecasting on a real-time basis.
- Operate as a trusted advisor to customers or potential customers, developing and maintaining strategic working relationships with senior leadership, including those at the executive level.
- Leverage expertise and significant best practice knowledge to educate customers and potential customers on the benefits of our solution, driving customer need and creating opportunities.
- Partner with sales solution engineers in the development of software demonstrations for customers or potential customers, actively contributing and participating in software demonstrations.
- Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, customer visits, or sales calls.
- Comprehensive understanding of best practices and market trends, proactively educating and influencing key executives on future business and technical needs, pursuing opportunities for company expansion and integration.
- Engage company specialists and support resources as needed to advance opportunities.
- Determine the viability of Request for Proposal (RFP) requests and directly influence the appropriate development of the response.
- Develop and maintain strategic internal working relationships to enhance sales execution.
- Attend and actively contribute to trade shows to ensure customers or potential customers are participating in company marketing efforts, tailoring plans to meet customer needs.
- Develop the closing plan and strategy for accounts with key influencers within the account, leading negotiation and contracting processes to ensure deals are closed on time, as forecasted.
- Operate as an innovative thought leader among the team, contributing to the overall growth and quality of the sales team and processes.
- Serve as a subject matter expert for the sales department and colleagues, consulting on market trends and best practices.
- Mentor, coach, and influence other sales team members.
- Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy.
Requirements
- Experience with ERP or EMR solutions.
- Bachelor's Degree or equivalent experience.
- Significant experience as an Account Manager in a complex environment.
- Deep knowledge and expertise in sales or relevant industry or technology solution.
- Proficient in opportunity management and account planning tools.
- Microsoft Windows and Office proficient.
- Proven year-over-year sales generation success.
- Excellent ability to establish rapport and gain the trust of others.
- Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact.
- Highly organized and experienced at successfully multi-tasking.
- Self-motivated with the ability to manage work independently to completion.
- Excellent collaboration skills, applied successfully within the team as well as with other areas.
- Excellent at gaining consensus across multiple departments and leadership levels.
- Excellent negotiating and influencing skills.
- Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job.
- Up to 50% travel time required.
- Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $137,000-$194,000 and eligible for bonus and benefits.
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