Current jobs related to Guest Communication/Reservations Specialist - Boston, Massachusetts - Four Seasons Hotels and Resorts
-
Host and Guest Experience Specialist
5 days ago
Boston, Massachusetts, United States Eataly North America Full timeJob DescriptionA Host at Eataly North America is the first and last point of contact with guests, responsible for greeting, seating, and saying goodbye while maintaining the flow of the restaurant during service.Key Responsibilities:Manage seating in Eataly's restaurants, ensuring efficient and accurate use of space.Report to the Restaurant Manager and...
-
Guest Services Specialist
3 hours ago
Boston, Massachusetts, United States Pine Street Inn Full timeJob SummaryPine Street Inn is seeking a dedicated Guest Services Specialist to join our team. As a key member of our shelter staff, you will play a vital role in ensuring the safety and well-being of our guests.Key ResponsibilitiesThe Guest Services Specialist will be responsible for:Providing direct care to guests, responding to their needs in a timely and...
-
Guest Services Coordinator
4 weeks ago
Boston, Massachusetts, United States Olshan Properties Full timeJob OverviewPosition SummaryWe are seeking a dedicated Guest Services Coordinator to oversee all front desk activities and serve as a primary point of contact for our guests and partners. Success in this role requires a commitment to professionalism, exceptional communication abilities, and the capacity to thrive in a dynamic environment.Key...
-
Community Support Specialist
4 weeks ago
Boston, Massachusetts, United States Rosie's Place Full timeRosie's Place Community Support SpecialistFounded in 1974, Rosie's Place has been at the forefront of providing essential support to women experiencing homelessness. Our mission is to empower women through a variety of services aimed at fostering a brighter future.Position OverviewWe are currently looking for a Community Support Specialist to become a vital...
-
Guest Room Service Specialist
4 weeks ago
Boston, Massachusetts, United States Four Seasons Full timeFour Seasons - 1 Dalton Street [Housekeeper / Cleaner] As a Guest Room Service Specialist at Four Seasons, your responsibilities will include:Thorough Cleaning: Ensure guest accommodations are meticulously cleaned, which includes making beds, dusting surfaces, vacuuming carpets, and replenishing supplies.Organization: Maintain a tidy and organized...
-
Guest Services Supervisor
4 weeks ago
Boston, Massachusetts, United States Hostelling International USA Full timeJob OverviewAre you passionate about providing exceptional service to guests from diverse backgrounds? Hostelling International USA is seeking a dedicated Guest Services Manager to lead our front desk operations at our vibrant hostel.Key Responsibilities:Supervise a team of Guest Service Associates (GSAs) to ensure outstanding customer service and efficient...
-
Guest Services Supervisor
4 weeks ago
Boston, Massachusetts, United States Hostelling International USA Full timeJob OverviewAre you enthusiastic about providing exceptional service to guests from diverse backgrounds? Hostelling International USA is seeking a dedicated Guest Services Manager to oversee our vibrant hostel environment.Key Responsibilities:Supervise a team of Guest Service Associates (GSAs) to ensure outstanding customer service and efficient front desk...
-
Guest Services Supervisor
3 weeks ago
Boston, Massachusetts, United States Hostelling International USA Full timeJob OverviewAre you passionate about providing exceptional service to guests from diverse backgrounds? Hostelling International USA is seeking a dedicated Guest Services Manager to oversee our front desk operations and enhance guest experiences.Key Responsibilities:Manage a team of Guest Service Associates (GSAs) to ensure outstanding customer service and...
-
Guest Services Representative
17 hours ago
Boston, Massachusetts, United States Stonebridge Companies Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Stonebridge Companies. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key ResponsibilitiesOperate the front desk with accuracy and efficiency, following standard operating...
-
Guest Engagement Specialist
4 weeks ago
Boston, Massachusetts, United States Original X Productions Full timeJob OverviewOriginal X Productions is at the forefront of delivering immersive entertainment experiences globally, including renowned attractions inspired by popular culture. We are in search of enthusiastic individuals who embody our core values of excellence, prioritize safety, and embrace fun in their daily activities.Position Summary:We are looking for...
-
Guest Engagement Specialist
4 weeks ago
Boston, Massachusetts, United States Original X Productions Full timeJob OverviewOriginal X Productions is at the forefront of delivering exceptional location-based entertainment experiences, including renowned attractions. We are in search of enthusiastic individuals who embody our core values of excellence, prioritize safety, and embrace a fun-filled atmosphere in their work.Position Summary:We are looking for Team Members...
-
Guest Reception Specialist
4 weeks ago
Boston, Massachusetts, United States Massachusetts Full timeAbout Zuma:Zuma is a contemporary dining establishment that offers a unique interpretation of the traditional Japanese Izakaya style, emphasizing a relaxed atmosphere for eating and socializing. With a global presence and a commitment to quality, Zuma has established itself as a leader in modern Japanese cuisine.Position Overview:The role of the Host/Hostess...
-
Guest Services Representative
3 weeks ago
Boston, Massachusetts, United States Pine Street Inn Full timeJob SummaryPine Street Inn is seeking a highly skilled and compassionate individual to fill the role of Overnight Shelter Access Specialist at our Men's Inn location.Key Responsibilities:Provide exceptional customer service to guests, staff, and visitors, ensuring a welcoming and inclusive environment.Operate an electronic entry monitoring system and ID...
-
Food and Beverage Operations Specialist
4 weeks ago
Boston, Massachusetts, United States The Newbury Boston Full timeCompensation Type:Hourly Highgate Hotels:Highgate is a leading real estate investment and hospitality management firm, recognized for its innovative approach within the industry. The company is a key player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, and is rapidly expanding in Europe, Latin America, and the...
-
Director of Financial Reserves Management
5 days ago
Boston, Massachusetts, United States Wellington Management Full timeAbout the RoleWellington Management is seeking an experienced Director of Financial Reserves Management to join our Americas Institutional Group (AIG) Management Team within our Client Group Team. The successful candidate will be responsible for leading and growing our Financial Reserves Management (FRM) business, providing leadership and development to an...
-
Director of Financial Reserves Management
2 weeks ago
Boston, Massachusetts, United States Wellington Management Full timeAbout the RoleWellington Management is seeking an experienced Director of Financial Reserves Management to join our Americas Institutional Group (AIG) Management Team within our Client Group Team. The successful candidate will be responsible for leading and growing our Financial Reserves Management (FRM) business, providing leadership and development to an...
-
Guest Services Coordinator, TD Garden
4 weeks ago
Boston, Massachusetts, United States Delaware North Full timeJoin Our TeamDelaware North Sportservice is seeking enthusiastic part-time Guest Services Coordinators to enhance our team at TD Garden in Boston, Massachusetts. In this role, you will play a crucial part in greeting patrons and overseeing the guest reception area.If you enjoy a vibrant atmosphere and wish to be part of an exciting environment, consider this...
-
Guest Reception Specialist
3 weeks ago
Boston, Massachusetts, United States RAFFLES Full timeJob OverviewCompany Overview:Become part of a team that is dedicated to celebrating cultural diversity and excellence. At Raffles Boston, we value our unique cultural legacy and strive to ensure that every team member understands and appreciates it from the moment they join us.Key Responsibilities:Warmly greet and welcome all patrons to the dining...
-
Guest Services and Referral Coordinator
3 weeks ago
Boston, Massachusetts, United States Pine Street Inn Full timeJob DescriptionJob Summary:The Shelter Access Specialist will be primarily responsible for maintaining an exceptional customer service-oriented environment, welcoming guests, staff, and visitors in person. Responding to guest and neighbor concerns and questions in a timely, professional, and responsive manner. Operating an electronic entry monitoring system...
-
Reception Operations Specialist
3 weeks ago
Boston, Massachusetts, United States Olshan Properties Full timeJob OverviewPosition SummaryWe are seeking a dynamic Guest Services Coordinator to oversee all front desk activities and serve as a primary point of contact for our guests and partners. Success in this role requires a blend of professionalism, exceptional communication skills, and the ability to thrive in a bustling environment.Key ResponsibilitiesFacilitate...
Guest Communication/Reservations Specialist
4 months ago
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.Top of Market Pay & Free Medical and Dental
Join a diverse and talented team in Boston
We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.
The Role
Are you excited about acting as a main voice of the hotel and proving exceptional quality service to the hotel guest? It is more than speaking with the guest, but rather ensuring guest stays is flawless and representing as an ambassador of guest communication.
Four Seasons Hotel Boston is seeking highly motivated and service-minded individuals who share a passion for excellence and infuse enthusiasm into everything they do.
The Guest Communication Specialist will be responsible for greeting and interacting with all guests, current and future, staying at the hotel, and ensuring their stay is flawless. You will ensure that guest needs are communicated properly to the appropriate department and follow up to make sure that requests have been handled. Answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner. Manage a large amount of phone calls and be able to always maintain a warm and friendly demeanor. The potential candidate must be able to analyze, prioritize, organize, multi-task and follow up with a strong sense of urgency.
We are looking for individuals with high organizational skills. Speaking, writing, and reading English is required. This position requires an applicant with a flexible schedule and the ability to work different shifts, including holidays and weekends.
Candidates must have valid work authorization for the U.S.
What to Expect from Your Work Experience
- Top of market pay.
- FREE Medical and Dental insurance for you and your eligible dependents.
- Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.
- Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.
- Complimentary meals at our employee cafeteria.
- 401k participation with company matching program.
- Complimentary Life insurance.
- Vacation & Paid Sick Time Off.
- And much more
Learn more about our property and what it is like to work at Four Seasons by visiting:
We look forward to receiving your application
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.