Consulting Manager

2 months ago

Washington, Washington, D.C., United States AARP Full time

Overview

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

Performance Measurement & Business Analysis (PMBA) is responsible for aligning enterprise-wide metrics, analysis, reporting and performance measurement tools to drive AARP's strategic and operating performance. PMBA includes a Business Optimization team that provides consulting and advisory services to projects and initiatives where there is an enterprise-wide impact, unknown root cause and/or complex stakeholder interactions.

As a Consulting Manager in the Business Optimization team at AARP, you will take on the pivotal role of an internal consultant, meticulously and objectively diagnosing obstacles, identifying areas for improvement, and crafting recommended solutions for intricate business, operational, and organizational challenges and opportunities. Your responsibilities will encompass leading and delivering every facet of consulting endeavors, from initial proposal to seamless implementation by the business, to include information gathering and deliverable creation. Moreover, you'll leverage critical thinking and your specialized knowledge in operational design, process enhancement, and strategic planning to enhance operational efficacy and performance.

Responsibilities

  • Leads consulting engagements to address operational opportunities and improve organizational performance.
  • Applies structured problem-solving frameworks to deconstruct complex organizational performance issues.
  • Succinctly and effectively translates analysis into management presentations or client-ready deliverables.
  • Conducts external research on industry leading practices
  • Scopes, proposes, and initiates plans to address organizational opportunities.
  • Gathers and analyzes client performance data.

Qualifications

  • Completion of a Bachelor's degree; MBA or advanced degree highly preferred.
  • 6+ years of relevant experience in at least 3 or more of the following areas: strategy development, performance improvement, operational & business analysis, quantitative analysis, operating model or service delivery design, process optimization, and change management.
  • Successful track record of delivering high-impact operational improvement projects and guiding implementation efforts (e.g., facilitating stakeholder buy-in to achieve sustainable results).
  • Six-Sigma, PMP, Agile, PROSCI or other professional certifications preferred.

Additional Requirements

  • Regular and reliable job attendance
  • Effective verbal and written communication skills
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgement in evaluation options to make sound decisions
  • In office/open office environment with the ability to work effectively surrounded by moderate noise

AARP will not sponsor an employment visa for this position at this time.

Hybrid Work Environment

AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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