Operations Manager

1 month ago


Greenville, South Carolina, United States Segra Full time

Segra is searching for a dynamic and experienced Operations Manager to work within our Greenville, SC market.

Role Overview:

Manages a team that will perform tasks of considerable technical difficulty that includes analyzing, evaluating, designing, planning, or modifying a wide variety of telecommunication installation types.

Responsible for daily technical guidance, assistance, and supervision of Field Operations Technicians and Outside Plant (OSP) engineering/construction staff. Must be able to clearly identify job and project priorities to meet departmental and company objectives. This will include setting appropriate project due dates, managing the team to meet these due dates, ensures team manages to project budgets, and ensures the team is resolving maintenance/trouble tickets in a timely manner.

Required Qualifications:

  • Minimum of 5 of years of experience in Telecommunications is required.
  • Must have experience working with Excel.
  • Must have at least 2 years of experience managing a team.
  • Experience with voice, data, and/or transmission systems/networks.

Preferred Qualifications:

  • Education: Technical bachelor's degree or equivalent work experience.
  • High level of experience with DWDM, SONET, and IP equipment and technologies.
  • Experience with voice, data, and transmission systems and networks.
  • Telecommunication installation support and management functions.
  • Development and knowledge of telecommunication standards related to central office and equipment installation.
  • Competence with AC/DC power, infrastructure, cabling, and distribution systems. Knowledge of OSP Engineering and Construction.
  • Basic knowledge of OSHA guidelines and industry safety practices.
  • Outstanding computer, written, verbal communication skills, and excellent analytical problem-solving abilities.

About Segra:

Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world's largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Other details

  • Job Family 50
  • Pay Type Salary

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