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Facilities Operations Manager

2 months ago


Greenville, South Carolina, United States Caesars Entertainment Full time
Job Summary

We are seeking a highly skilled and experienced Facilities Operations Manager to join our team at Caesars Entertainment. As a key member of our facilities department, you will be responsible for overseeing the daily operations of our properties, ensuring that all facilities personnel are managed effectively, and that all areas of the property are well maintained.

Key Responsibilities
  • Facilities Management: Manage all facilities personnel, including daily maintenance and repairs of the property, ensuring that all areas are well maintained via preventative maintenance programs, project coordination, and effective workflow management.
  • Communication and Coordination: Communicate the coordination of duties, scheduling, capital projects, and safety issues to ensure seamless operations.
  • Compliance and Budgeting: Ensure compliance with company, local, state, and federal policies, laws, and codes applicable to building maintenance and construction, and prepare budgets for yearly department expenditures, capital expenditures, and other related expenses.
  • Project Management: Work with construction managers to complete all construction projects, and with architects and designers to plan and permit all projects.
  • Vendor Management: Investigate, research, and interview vendors for items and services.
  • Emergency Response: Oversee emergency situations, such as power outages, alarms, and flooding.
  • Policies and Procedures: Develop policies and guidelines pertinent to areas of responsibilities.
  • Leadership and Team Management: Serve as a dynamic, positive leader, fostering teamwork, employee morale, motivation, and open communication, and act as a role model and coach to develop employees.
  • Performance Management: Ensure that team members clearly understand and are held accountable for their performance expectations, and provide recognition and rewards to individuals and groups when consistent superior performance is attained.
  • Process Improvement: Work as a change agent to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes, and program effectiveness and value.
  • Conflict Resolution: Demonstrate excellent facilitator skills in resolving conflicts between different points of view.
  • Strategic Planning: Determine a vision, align and inspire the team to achieve the vision, and coordinate with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment.
  • Financial Management: Participate in the financial operating and capital planning processes, and make recommendations that achieve desired financial results.
  • Business Ethics

Requirements

  • College graduate with education in Industrial Engineering preferred.
  • At least 5 years management experience.
  • Excellent verbal and written communication skills.
  • Excellent problem-solving and critical thinking skills, as well as excellent interpersonal skills.
  • Team player with a professional appearance.

Physical, Mental, and Environmental Demands

  • Ability to move in and around the casino floor.
  • Ability to read, speak, and understand basic English.
  • Ability to respond calmly and handle many customers' demands in a fast-paced environment.
  • Ability to bend, stoop, crouch, kneel, twist, balance, and work at a desk when performing clerical functions.
  • Ability to respond to visual and aural cues.
  • Ability to tolerate areas containing secondary smoke.
  • Ability to handle more than one function at a time by being well organized and paying attention to detail.