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Account Manager

4 months ago

Farmington Hills, Michigan, United States Hitachi Careers Full time

Description

Job Summary:

The Sr. Account Manager will work closely with customers (OEM's, tier 1's, etc.) and internal teams to support commercial activity related to powertrain products. Role responsibilities include: acting as a main point of contact for customers, ensuring timely response to customer inquiries, preparing sales reports and summaries, identifying growth opportunity, and working closely with internal teams to manage commercial activity related to assigned powertrain products.

The ideal candidate should be self-motivated and open to learning powertrain product specifications and manufacturing processes so as to communicate confidently with knowledgeable customers. Must additionally have technical prowess to recognize new product opportunity that will grow Astemo future product target areas of business.

Job Responsibilities:

  • Interface with OEM/Tier1 engineering, purchasing, and cost analysis teams.
  • Coordinate and complete customer quotations.
  • Support customer visits to manufacturing sites and sales offices globally.
  • Build and maintain strong customer relationships.
  • Analyze costs and pricing for customer applications with strong strategy plan to execute results
  • Develop and support plans for increased product profitability
  • Receive, verify, and manage customer purchase orders.
  • Maintain the sales budget for respective products of responsibility.
  • Support customer cost breakdown activities.
  • Track and update customer contracts.
  • Maintain and control department expenses associated with customer accounts.
  • Support commercial aspects of product development and design changes.
  • Understand customer's expectations and engage with key team members for timely support.
  • Understand customer's organization, program milestones, and key deliverables.

Qualifications:

Knowledge, Skills and Abilities:

  • Experience working with Customers: OEM & tier 1 powertrain companies preferred.
  • Excellent analytical and communication skills.
  • Well organized, inquisitive, and independent.
  • Ability to manage multiple projects simultaneously while paying strict attention to detail.
  • Ability to work independently with minimal direction is required.
  • Proficient in MS Office tools, especially Excel and PowerPoint.
  • Proficient is Sales Force, or similar system.
  • Availability for travel, including international.

Education: Bachelor's degree in Business, Marketing, Engineering or related field.

Experience: 5 - 7 years' experience in: sales, engineering, program management, or business development. Automotive powertrain experience preferred. Experience working within customer portals preferred.

Job level determined by various factors such as organization size, responsibility, career stage, and capabilities.

Supervisory Responsibilities: N/A (potential for development)

Working conditions:

Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 25 pounds.

Travel: Domestic and international travel required.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

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