Portfolio Development Specialist

1 month ago

San Jose, California, United States Merz North America Inc Full time

Family owned since 1908 Merz Aesthetics is the world's largest dedicated medical aesthetics business. Choose Merz Aesthetics because it is unique - unique in our relationships with customers, in our products and in the way we treat each other. The Portfolio Development Specialist (PDS) will be responsible for delivering consistent performance results in sales achievement, territory development and executing strategic objectives in the ethical and compliant sales and promotion of the NeoCutis skincare line. Additionally, this role responsible for initial Clinical and Marketing installation, advanced and continual training, and marketing support for all practice development activities for the Merz Aesthetics Ultherapy Device consumable products. The PDS will drive patient acquisition and increase procedures within a practice in order to increase consumable/ product sales, and upsell other elements of the full portfolio during trainings, installations and practice development meetings. Information will always be communicated and sold within a compliant and ethical manner set by Merz Aesthetics.

RESPONSIBILITIES:

Business

  • Utilize monthly trunk stock effectively to increase market share and grow existing customer base.
  • Develop an individual account business plan to drive growth through strategic partnering of procedure and product pull through plans.
  • Conduct marketing installation on Merz Aesthetic Devices and Skincare and develop a 90-day working marketing plan.
  • Assist practice in planning their Ultherapy and Neocutis promotional programs; provide hands on executional assistance in adapting and implementing promotional tactics.
  • Support virtual and/or live promotional events.
  • Provide virtual and/or live clinical training related to new customer start up as well as advanced training on Ultherapy and Neocutis.
  • Provide patient consultation coaching.
  • Train practice management personnel on available tools and resources.
  • Train practice staff how to sell Ultherapy and Neocutis.
  • Implement Neocutis post procedure protocols.
  • Conduct Advanced Neology programs live or virtual to integrate skincare into key activities in the practice.
  • Responsible for any other duties as assigned by Merz management..

People

  • Assist in identifying, assisting, and coordinating local per diem clinical educators.
  • Coordinate any additional resources necessary to meet client's needs.
  • Collaborates with PTM, ITM and SAM for cross selling and support opportunities.

Analytics

  • Analyze customer data to provide customer relationship management and recommendations.
  • Analyze data and sales statistics to translate results into better solutions.

Communication

  • Build and develop a trusting relationship between major key customers and Merz.
  • Collaborate with PTM and other departments regarding unit related issues including installation and error codes.

REQUIREMENTS:

  • BA/BS degree and 3 years' experience in aesthetics in either a Clinical, Marketing or blended role.
  • In lieu of a BA/BS degree either a high school Diploma and a minimum of 5 years aesthetic sales experience or a high school diploma and an aesthetician's license.
  • At least two years' experience training others in clinical administration of aesthetic/pharmaceutical products is required.
  • Direct creation of tools, processes and programs designed to drive patient volume at an owner-operated business level is required.
  • Demonstrated high level of Clinical, Sales, and Business Acumen.
  • Ability to finesse clinical information to reinforce customers decision to use/purchase product.
  • Excellent planning and organizational skills.
  • Excellent verbal, written communication and relationship management skills required.
  • Ability to forge strong relationships with clients and utilize client relationships to increase device utilization and portfolio penetration.

The base salary for this role is $100,000. This role is eligible for Incentive Compensation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c) Sales (ALL)

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