Market Growth Lead

1 month ago

Miami, Florida, United States Softbank Investment advisers Full time

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.


Job Description

DoorDash is looking for an analytical and entrepreneurial operator to join our team as a Senior Associate on our Strategy & Operations team, as part of the U.S. Markets team. Our mission is to grow local business within DoorDash, building best-in-class experiences for both our customers and our merchants alike. You will dive into data to explain market performance at the lowest level of detail, create high-impact strategies, and work alongside internal and external stakeholders to develop our brand and grow our business.

About the Role

We are looking for a Market Growth Lead to join our US Local Markets team out of Miami or Orlando. You will report to the Florida region General Manager within our Strategy & Operations organization.

As a part of the broader U.S. Markets team, you will play a key part in unlocking the next phase of growth for our local merchants. In a typical day, you may complete a variety of tasks such as conceiving and completing experiments to grow our market share, diving into data to explain performance at the lowest level of detail, building reports, models, and tools that allow teams to grow their work, and working side-by-side with partners such as Merchant, Dasher, DashPass, New Verticals, Marketing and other local teams to help shape our future growth.

You're excited about this opportunity because you will...
  • Structure ambiguous problems, identifying opportunities and taking action to solve them. You will use qualitative and quantitative methods, analyzing data sets and leveraging your local industry knowledge, to synthesize complex information into clear takeaways and opportunities
  • Work effectively with cross-functional teams to implement opportunities that solve critical business problems. You will build strong relationships and mobilize teams across the business – from Sales to Marketing to Product to Analytics
  • Lead growth strategies and initiatives for Merchants, building relationships with key decision makers along the way
  • Implement full-funnel marketing strategies to acquire new customers and generate engagement
  • Leverage your intellectual curiosity and drive to know the industry inside-out, identifying out-of-the box opportunities to accelerate growth
  • Build for the long-term. You are a strategic thinker who is able to see the big picture, is comfortable with ambiguity, sets key business goals and milestones – and works relentlessly to realize the vision
  • Communicate effectively with all audiences, (e.g., cross functional teams, senior leaders, merchants) written and verbally
  • Drive impact and own your workstream end-to-end with the capability of working independently while also collaborating with others
We're excited about you because you have...
  • 2 years of work experience driving results in high-performance cultures
  • Relevant experience in banking, consulting or hospitality industries and/or business strategy, marketing strategy, sales, or related roles
  • Bachelor's Degree or equivalent experience
  • Ability to work independently in the context of the broader team and vision
  • Comfort working under ambiguity, using quantitative and qualitative thinking to break down and solve problems
  • Analytical experience, analyzing complex data sets to answer business-critical problems
  • Ability to communicate effectively to different audiences, verbally and in writing
  • Capability to work collaboratively with cross functional teams
  • Experience with SQL
  • Ability to influence without authority
  • Local restaurant and 3PD industry knowledge
  • Strong community ties; and/or has the ability to make inroads with community leaders, brand ambassador
  • Language: Spanish
About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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