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QuickSTAT Air Logistics Healthcare Operational Care Specialist
2 months ago
- Track
and trace shipments through alarm management and checkpoint verification at key
milestones. - Communicate effectively with QuickSTAT vendors (service partners
and airlines / carriers to ensure that the needs of QuickSTAT customers are
being satisfied consistently. - Work collaboratively with Customer Relationship Managers
(CRMs), Customer Service and the Commercial Business Development (BD) team to
ensure maximum client satisfaction. - Identify
discrepancies and escalate issues to the Management and update clients in
conjunction with Customer Service. - Ensure all time and
temperature requirements are maintained during transit. - Shared responsibility
for the overview of the department mailbox to include the receipt of new
bookings and internal inquiries. - Must be able to view computer monitors both at close range and
distance - Reporting to the Operational Shift supervisor
- Schedule: 4 weekdays + 1 weekend day (2nd Shift 2pm-8pm)
- Bachelor's degree in Supply Chain Management and Logistics
- 6+ Air Logistics experience or equivalent experience
- 1+ years of experience in customer service
-
Schiller Park, Illinois, United States Kuehne Nagel Full timeAre you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at QuickSTAT. Our Schiller Park branch is looking for a new Customer Relationship Manager QuickSTAT to join our Air Logistics team. Your Role You will manage and monitor key account...
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