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Air Cargo Operations Specialist
2 months ago
Become a vital part of CDN Logistics, Inc., a premier transportation organization that prioritizes the success of its team members and fosters an environment of personal and professional growth.
At CDN Logistics, you are more than just an employee; you are an integral member of our family.
POSITION SUMMARY:
This job profile for an Air Cargo Operations Specialist delineates the core responsibilities, essential knowledge, and experience required for the role. Below is a summary of the key aspects:
Key Responsibilities:
- Shipment Management: Oversee the routing, tracking, and tracing of air cargo shipments.
- Problem Resolution: Address and resolve shipping complications and delays effectively.
- Client Communication: Engage with both internal and external clients, providing updates on pick-ups, departures, arrivals, and delivery confirmations.
- High-Value Cargo Handling: Recognize and secure high-value shipments.
- Inspection and Documentation: Conduct inspections of incoming and outgoing shipments and prepare the necessary documentation, ensuring timely closure of files.
- Quoting and Profit Analysis: Assist in generating quotes and calculating profit margins, while updating shipment details in the system.
Required Knowledge and Experience:
- Industry Expertise: Understanding of air freight operations and dock procedures.
- Technical Proficiency: Skilled in using Excel, Word, Outlook, and Transoft software.
- Independent Work and Problem-Solving: Capable of working autonomously, prioritizing tasks, and addressing recurring challenges.
Qualifications:
- Education: A high school diploma or GED is mandatory.
- Experience: A minimum of 2 years of relevant experience is required.
- Additional Responsibilities: Willingness to perform non-managerial duties of Air Cargo managers when necessary, and lead customer-facing and reporting tasks.
- On-Call Participation: Engage in an on-call rotation every 6 weeks for customers, sales, and operations.
Application Process:
To apply for the Air Cargo Operations Specialist position, please visit the company's website and submit your application.
CDN Logistics, Inc. is proud to be an Equal Opportunity Employer. Qualified candidates will be considered for employment without regard to race, gender, disability, veteran status, or any other protected category.
We offer a dynamic work environment with competitive benefits, including:
- Attractive compensation
- 401k plan with immediate vesting
- Comprehensive insurance options including Health, RX, Dental, Vision, and Life with substantial company contributions
- 7 paid holidays
- Accrued paid time off
- And much more