Library Public Services Assistant

4 weeks ago

Tuscaloosa, Alabama, United States The University of Alabama Full time

Pay Grade/Pay Range: Minimum: $ Midpoint: $18.56 (Hourly N2)


Department/Organization: University Libraries


Normal Work Schedule: Monday - Friday 8:00am to 4:45pm


Job Summary: The Library Public Services Assistant assists patrons in the use of the library and its resources. Creates, edits, and maintains records in libraries online database system. Supports various library units depending upon department assigned, any of the following: reserves and current periodicals, circulation, interlibrary loan, acquisitions and government documents, library ordering, purchasing and budgeting. Obtains and lends materials outside the University campus. Provides routine library facilities and equipment support. May supervise student workers.


Additional Department Summary: This position is responsible for high-level, complex Inter-Library Loan (ILL) operations in a high volume, fast paced, and a data driven environment. The primary responsibilities involve, distributing UA Libraries materials to other institutions, monitoring ILLiad and Rapid ILL databases, monitoring ILL Lending fill rates, and overseeing deliveries to resource sharing consortia such as NAAL, ASERL, KUDZU, SEC, and GWLA Libraries. The ILL Lending Coordinator's duties include, initiating the lending process by performing searches in the online catalog, verifying UA ownership of requested materials, ensuring that materials are delivered promptly to other institutions; negotiating extended loan terms and overdue fine imposition, and ensuring ILLiad, OCLC, and RapidILL modules are working correctly. Performs public service and technical processing duties that require in-depth knowledge of unit policies/procedures and basic knowledge of library, university, consortium and national policies, procedures, standards, and codes. Communicates with UA Libraries' departments, university offices, and other libraries and/or vendors on matters of moderate complexity. Provides input on the development of unit policies and procedures. Assists with training and directing student assistants on completion of ILL work tasks. Performs duties with minimal direct supervision and has the authority to grant exceptions to policies on a limited basis. This position has scheduled desk and chat hours and assists with all Circulation Services as needed, including the night and weekend rotation schedule.


Required Minimum Qualifications: High school diploma or GED and two (2) years of library experience; OR associate's degree or higher and some library experience.


Skills and Knowledge: Ability to communicate clearly, both verbally and in writing. Ability to interact in manner with patrons and co-workers. Must have sensitivity to deadlines, ability to work in team environment; experience in suing different software applications to maintain files and produce necessary documents.


Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.


Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster

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