Common Area Service Attendant

2 weeks ago


Tuscaloosa, Alabama, United States Vista Host Full time

POSITION TITLE: Public Area Attendant

REPORTS TO: Executive Housekeeper

POSITION SUMMARY:

The Public Area Attendant plays a vital role in ensuring the cleanliness and safety of the hotel's common areas. This position involves supporting room attendants on designated floors, managing the collection and transportation of soiled linens to the laundry, and delivering fresh linens to housekeeping carts throughout the day. The attendant may also assist in the cleaning of public spaces and respond to guest requests for items.

DUTIES AND RESPONSIBILITIES:

  • Maintain a clean and safe environment for all guests.
  • Proactively oversee assigned areas and equipment to ensure cleanliness.
  • Perform deep cleaning tasks in designated public areas.
  • Set up and maintain complimentary functions in the hotel lobby.
  • Prepare and clean meeting rooms for events.
  • Deliver requested service items to guest rooms as needed.
  • Assist guests with luggage when necessary.
  • Complete daily assignments efficiently and on time.
  • Utilize supplies in an efficient manner.
  • Report any safety, maintenance, or housekeeping issues to management.
  • Participate in all required training sessions.
  • Exhibit flexibility with scheduling and task assignments.
  • Follow established cleaning procedures for the property.
  • Maintain composure and performance under pressure.
  • Adhere to protocols for lost and found items.
  • Respect guest privacy and preferences, including do not disturb signs.
  • Greet and acknowledge guests in public areas.
  • Review daily supply inventory to ensure all tasks can be completed.
  • Perform additional duties as requested by the supervisor.

Qualifications:

  • Ability to stand or move frequently within the facility.
  • Capability to lift items weighing up to 50 lbs and push/pull approximately 200 lbs.
  • Frequent handling of objects and equipment for facility maintenance.
  • Ability to bend, stoop, and kneel regularly.
  • Strong communication skills for effective interaction with guests and team members.
  • Basic reading and writing skills for completing assignments and checklists.
  • Willingness to work nights, weekends, and holidays as required.


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