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Chief Revenue Officer

2 months ago

New York, New York, United States Potloc Full time
About Potloc

Now an expert at gathering and centralizing valuable information, we help our customers better understand their challenges and successfully meet them. How? By conducting hyper-targeted B2B and B2C social network surveys using advanced geolocation and specific interest-based targeting.

Our team is dedicated to being the best end-to-end service provider for our clients globally.

To do this, we have offices in Canada and Europe

We encourage professional development and provide support to our employees through our 4 core values: AMBITION, LEARNING, TRANSPARENCY and TEAM SPIRIT.

Here are a couple of key figures to understand our rocketship:

Since 2019, we have:
  • Raised $55M
  • Grown by 3x year over year
  • Grown from 25 to 200+ team members
  • Surveyed 3M responses in 44 countries for more than 200 customers

What is the next step for us?
  • Expand our presence in the US
  • Increase our ability to survey niche audiences.
  • Become the next ResTech unicorn
  • Go public

MISSION

Over the past few years, we have experienced significant growth, expanding to over 200 employees and opening a new office in New York. We are now seeking a dynamic and strategic Chief Revenue Officer to join our team and lead us through the next stages of our growth.

The Chief Revenue Officer will play a pivotal role in shaping and driving our growth strategy. This position involves leading the sales and operations teams to deliver outstanding results while developing and executing revenue-generating initiatives. As a strategic thinker, hands-on executor, and collaborative leader, you will thrive in our fast-paced startup environment, bringing your expertise in strategy and rapid revenue growth. Upon successfully completing a three-month probation period, you will join our executive committee, contributing to the strategic direction of our company.

Your Responsibilities

  • Leadership: Oversee and drive the sales, and operations functions in EMEA and North America.
  • Sales: Lead teams including Key Account Managers, Account Executives, Sales Engineers, and Business Development Representatives. The total group size is approximately 45 people.
  • Operations: Manage teams responsible for Scripting, Project Management, and Project Support. The total group size is approximately 40 people.
  • Revenue Growth: Lead our revenue forecast strategy to achieve revenue targets of $45M by 2025.
  • Strategic Development: Collaboratively contribute to and enhance the Go-To-Market strategy with other executive committee members.
  • Process Improvement: Optimize processes to deliver faster while maintaining high levels of client satisfaction (NPS above 60).
  • Team Management: Hire, train, and retain a team of high performers, ensuring efficient human and machine processes.
  • Cross-Functional Leadership: Lead strategic cross-team projects to improve the company's overall performance.
  • Collaboration: Work closely with marketing and product leadership on strategic projects.

KPIS

  • Gross Profit (30M€)
  • Gross Margin (+2pt)
  • Open new accounts in PE firms
  • Revenue Growth per Account (+40% per account per year)
  • Client Satisfaction (Net Promoter Score - target 60)

Required Skills

  • Experience: 10+ years of relevant experience, including roles as a CRO, in sales at a tech company, operations, or consulting firms, with a strong focus on B2B.
  • Strategic Vision: Ability to adopt a helicopter approach, viewing global strategy and diving deep into execution within teams.
  • Track Record: Proven experience in building strategic roadmaps from sales to operations to improve revenue and profitability while establishing a robust long-term positioning.
  • Benchmarking: Skilled at benchmarking solutions in effective startups to consistently find the best options.
  • Data-Driven Decision Making: Utilize data to make informed decisions through strong leverage of tools and systems.
  • Growth Balance: Capable of balancing short-term and long-term growth perspectives.
  • Collaborative Partnering: Experience in partnering collaboratively with marketing and product leadership.
  • Leadership: Broad leadership and ownership skills, with the ability to inspire and drive a team towards achieving ambitious revenue targets and overall company goals.
  • Communication: Excellent communication and relationship-building skills, with the capacity to work effectively with a range of internal and external stakeholders.
  • Fast-Paced Environment: Enjoy working in a fast-paced, high-velocity environment.
  • Language Skills: Excellent communication skills in English; knowledge of French is a plus.
  • Willingness to Travel: Open to traveling a few times a year to France, Canada, and across the United States.

RECRUITMENT PROCESS

  • Exchange with a member of our Talent Team (45 min)
  • Interview with the CEO
  • Interview with the COO
  • Panel Interview with Executive Committee members
  • Interview with direct reports: Sales Director North America, Sales Director EMEA, Sales Engineer Manager, Head of Delivery
  • Panel Interview with Board members (optional)
  • Job Offer