Sales Manager

2 months ago


New Orleans, Louisiana, United States Hilton Global Full time

The iconic Waldorf Astoria property in New Orleans, The Roosevelt , is seeking aSales Managerto join the sales team

This luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District and a 4-minute walk from Harrah's Casino.

Embodying the rich heritage of Southern hospitality, this historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.

In this role, you will be responsible for selling small groups 10-84 rooms on peak.

What will I be doing?

As a Sales Manager, you would be responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
  • Initiate new sales, prospects and qualifies leads and solicits potential clients
  • Host and entertain clients and maintain client accounts
  • Conduct property site visits and answer questions
  • Determine rates, prepare proposals, negotiate contracts, service accounts and analyse lost business for the hotel(s)
  • Develop sales plans and strategies to meet or exceed established revenue and room night goals
  • Partner with operations departments to ensure full participation in servicing accounts

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Health insurance
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program
  • Best-in-Class Paid Time Off (PTO)
  • Supportiveparental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

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