Event Ticketing Coordinator
2 weeks ago
The Event Ticketing Coordinator plays a vital role in managing the ticketing operations for events. This position is highly interactive, requiring collaboration with various stakeholders including ticketing personnel, management, artists, and venue guests.
Key Responsibilities
- Facilitate ticket order processing through various channels including online platforms and phone inquiries.
- Engage effectively with internal teams and external partners to ensure seamless communication.
- Generate and oversee accurate reporting, including daily ticket sales and inventory management.
- Monitor and coordinate communication among all relevant parties to guarantee precise ticket counts and event preparations.
- Assist in financial reporting related to ticket sales and event reconciliations.
- Perform additional tasks as directed by the Box Office Manager or other supervisory staff.
Required Skills and Qualifications
- Proficient in customer service, telephone communication, and cash management in a fast-paced environment.
- Strong attention to detail, particularly in event management applications.
- Basic understanding of computer systems, web applications, and point-of-sale technologies.
- Able to manage multiple tasks effectively, especially in high-pressure situations.
- Flexibility to work evenings, weekends, and holidays as required.
Education and Experience
Previous experience with ticketing systems is advantageous.
Physical Requirements and Work Environment
The physical demands outlined here are representative of those necessary for successful job performance. Reasonable accommodations may be made for individuals with disabilities.
- Regular communication with team members and guests.
- Frequent use of hands and fingers for various tasks.
- Specific vision abilities required include close and distance vision.
- Extended periods of sitting and working on a computer.
- Noise levels in the work environment are typically low to moderate.
- Ability to lift items weighing up to 25 pounds.
This job description does not encompass all duties that may be assigned. Employees may be required to follow additional job-related instructions and perform other tasks as directed by authorized personnel. All responsibilities are essential functions and may be subject to modification to accommodate individuals with disabilities.
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