Senior Deal Desk Specialist

2 months ago


Boston, Massachusetts, United States Semrush Full time
Hi there

We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don't miss your chance.

This is our role Senior Deal Desk Specialist for those who are goal and success-oriented.

Tasks in the role

Deal Management

  • Manage the end-to-end deal process, from opportunity creation to deal closure.
  • Work with the sales team to drive deal structuring, quote approvals, contracting exceptions, and all aspects of the deal cycle.
  • Serve as the Escalation focal point for the Regional Deal Desk team for all complex deals as well as back up when required.

Contract review and approval

  • Work with legal and finance teams to review and approve contracts
  • Partner with internal stakeholders and ensure contracts comply with company policies and legal requirements
  • Structure and manage an approval process for complex enterprise deals to meet customer needs, streamline sales cycles, and align with Semrush's operational policies and accounting practices

Cross-functional Collaboration

  • Act as a liaison between sales, legal, finance, and operations teams to resolve deal-related issues.
  • Provide training and support to sales teams on deal desk processes and best practices.

Who we are looking for
  • Bachelor's degree in Business Administration, Finance, or a related field.
  • Minimum of 5 years of experience in a deal desk, sales operations, or similar role within a SaaS or technology company.
  • Strong understanding of sales processes and contract management.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Proficiency in CRM and ERP systems (e.g., Salesforce, Oracle) and CPQ tools.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong organizational skills and ability to manage multiple complex tasks concurrently.
  • Detail-oriented with a focus on accuracy and compliance.

They say there are no perfect candidates, but that might well be you, if
  • You have knowledge of the SaaS industry and subscription-based business models.
  • You have strong project management skills and experience leading cross-functional projects.
  • You share our common values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, because it's not worth wasting time on something you don't believe in; and enthusiasm for Constant Changes, because we are always looking to make things better

We will try to create all the right conditions for you to work and rest comfortably
  • Work format FLEX: This offer stands for the "hybrid" work format: some days, you work from the office, and some #wfh. Trust us, it's an efficient way of work. Proven
  • Low cost medical, dental, and vision plans
  • Dependent Care Savings Accounts and Flexible Spending Accounts
  • Employee Assistance Program
  • 401(k) plan with flexible ways to save and fully vested employer match up to 4%
  • Unlimited PTO
  • Paid parental leave
  • Short-term and Long-term Disability
  • Accidental death and dismemberment (AD&D) insurance, Life Insurance
  • Travel Insurance
  • Corporate Events
  • Snacks, coffee, tea

Finally, a little more about our company

We've been developing our product for 15 years and have been awarded G2's Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.

10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.

Semrush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. All employment decisions are based on business needs, job requirements, merit, and individual qualifications.
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