Account Executive Client Experience

1 month ago

Grand Rapids, Michigan, United States tapwage Full time
Job Summary

Provide excellent customer service to existing employer groups under 100 employees. Building and maintaining professional agent/agency relationships. Maintaining memberships with existing employer groups and supporting clients through the renewal process. Our account executives can cover areas across the Michigan. The book of business is based throughout Michigan. Some travel may be needed to support our clients.

Workplace Category:
Hybrid

Working virtually is the primary function. Client meetings and business needs may require some travel and on-site meetings.

Essential Functions

  • Renewal StrategizingGroup/

Employer Retention:
Personally manage all aspects of target employers and/or fully funded mid-sized accounts assigned.

These accounts require strategic, proactive consultative management including rate renewal strategy, benefit consulting, relationship building, problem solving, data analysis, and solution implementation.


  • Engage clients and agents with key personnel to demonstrate value of Priority Health and Corewell Health, and build strategic alliances.
  • Membership/Sales GrowthContract Retention: Work with Manager to develop and implement strategic plans for each account consistent with organization's mission. Main objective is to retain and increase membership, build strategic alliances with agents and accounts and improve service to clients and agents.
  • Identify opportunities to sell new products, services and replace other carriers/service providers. Report opportunities, challenges and activity for each account quarterly to Manager.
  • Internal Participation in LeadershipTeamwork: Represent interests of and perspective of clients in team meetings and planning sessions.
  • Strategize issues and opportunities with other staff to incorporate client perspective in Priority Health and Corewell Health's goals and objectives.
  • Participate in other internal committees to help achieve company and client goals where appropriate.
  • Professional and

Personal Development:
Role model effective account management to stimulate improvement in overall account management strategies.

Participate in improving the level of sophistication in our employer and agent communications to better differentiate Priority Health and Corewell Health from the competitive market.


  • Maintain appropriate licensure through continuing education. Participate in applicable corporate learning and development opportunities.
  • Project Management: Collaborate with several other departments to complete Agent/Employer Requests for Proposal and Request for Information on an ongoing basis. Contribute as a Project Team Member on various ongoing initiatives, i.e. Employer Newsletters, Employer/Agent seminars and workshops, etc.
  • Account for work performed and track maintenance of membership through completion of monthly reports, CRM software, requests from Manager etc.
  • Attend professional conferences as needed and when approved in advance by Manager.
  • Attend continuing education classes in order to maintain active Life and Health agent licenses (Priority Health).
Qualifications

  • Preferred Bachelor's Degree a related field (health care preferred)
  • 2 years of relevant experience Required
  • Knowledge of healthcare industry. Preferred


 LIC-Health Agent License
  • STATE_MI State of Michigan Priority Health 180 Days required
  • Large group insurance filings preferred
  • Commercial group account management experience preferred
Physical Demands

  • Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
  • Waist to Waist > 5 lbs: Seldom up to 10 lbs
  • Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
  • Waist to Overhead > 5 lbs: Seldom up to 10 lbs
  • Bilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Unilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Pushing Force > 5 lbs: Seldom up to 10 lbs
  • Pulling Force > 5 lbs: Seldom up to 10 lbs
  • Sitting: Frequently
  • Standing: Occasionally
  • Walking: Occasionally


 Forward Bend
  • Standing: Seldom


 Forward Bend
  • Sitting: Occasionally


 Trunk Rotation
  • Standing: Seldom


 Trunk Rotation
  • Sitting: Occasionally


 Reach
  • Above Shoulder: Seldom


 Reach- at Shoulder or Below: Seldom

  • Handling: Occasionally
  • Forceful Grip > 5 lbs: Seldom
  • Forceful Pinch > 2 lbs: Seldom
  • Finger/

Hand Dexterity:
Frequently

Primary Location

SITE - Priority Health E Beltline - Grand Rapids

Department Name

PH - Large New Business

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

40

Days Worked

5

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.


Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.


An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization.

As a health system, we advocate for equity as we care for our patients, our communities, and each other.

From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.

We invite those that share in our commitment to join our team.


If you are a qualified individual with a disability, you may request assistance in completing the application process by calling We are committed to granting reasonable accommodations in accordance with applicable laws.

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