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Medical Transport Dispatcher and Router

4 months ago

Richmond, Virginia, United States Ali Medical Transport Full time

Benefits:

Bonus based on performance

Ali Medical Transport is one of the regional leaders in non-emergency medical transportation. We transport clients daily to dialysis, medical appointments, and group homes.

We seek a qualified and skilled Dispatcher/Logistics Coordinator that'll be tasked with aiding in overseeing the logistics of our entire operations, which allow our company to be one of the largest non-emergency medical transportation provers in the central region of Virginia.

Responsibilities of the role include:

Creating routes and dispatching drivers efficiently and maximizing multiloading

Communicating with insurance providers, facilities, and clients to accept, reject, and acknowledge cancelled trips

Acting as the main point of contact for drivers and clients

Planning the next day's trips in advance by organizing a daily trip manifest

Creating routes and dispatching drivers while maximizing efficiency and multiloading

Assisting and delegating office responsibilities with the team

Cross-trans and perform other duties as assigned

Qualifications:

Previous experience dispatching, with logistics mindset

Ability to manage variables and factors while considering outcomes (type of van, number of drivers, driving time, time off)

Strong digital, phone, and written communication skills (answer 100+ calls a day)

Intimate knowledge of the Richmond metro area (zip codes, streets, regions)

Effective at managing competing, high-level priorities - must be able to manage periods of stressful workload

Hours:

5:30am to 4pm

Monday to Friday

Work until final trip is dispatched

Potential to work weekends

Job Type: Full-time

Pay: $70,000.00 per year + Profit Sharing

Work Location: In person