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Sales Insights Program Manager

2 months ago

Chicago, Illinois, United States Motorola Solutions Full time

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We are redesigning public safety to make the world a safer place.
Our team is Sales Effectiveness within the Worldwide Sales Operations organization. Our mission is to strengthen the selling experience for global Motorola Solutions' sellers and sales leaders. Our platform is the heart of our mission.
We promote global advocacy and alignment across the geographic sales regions and lead the digital future by protecting Motorola's investment in digital sales platforms and maximizing the return on those investments.
Job Description

We are seeking a highly skilled and experienced Program Manager to join our Sales Insights & Productivity team. The Program Manager will play a critical role in managing strategic projects, coordinating efforts across different teams, and ensuring projects are completed within scope, timeline, and budget. Additionally, this individual will be responsible for coordinating the company-wide feature prioritization process, helping maintain the sales tool product roadmaps, driving sales tool adoption, and gathering feedback to continually improve our digital sales tools.

Responsibilities include but are not limited to:

  • Lead and manage strategic projects within the Sales Insights & Productivity team, ensuring alignment with the overall business and sales objectives
  • Develop and maintain project plans for strategic sales tool development initiatives, including timelines, milestones, tasks, and resource allocation, to ensure projects are completed on time and within budget
  • Help maintain the sales tool product roadmaps, working closely with the Digital Sales Tool Product Managers
  • Coordinate efforts across cross-functional teams, including sales, marketing, engineering, UX/UI design, and customer support, to successfully execute projects and deliver high-quality results
  • Manage project risks and issues, proactively identifying and resolving any roadblocks that may impact project delivery
  • Collaborate closely with stakeholders to define project scope, goals, and deliverables, ensuring clear communication and alignment throughout the project lifecycle
  • Coordinate the MSI company-wide feature prioritization process, working closely with global Product, Service, and Go-To-Market teams
  • Drive sales tool adoption by creating and implementing effective strategies, campaigns, and training programs to educate and motivate sales teams on the benefits and usage of the tools
  • Gather feedback from sales teams regarding the digital sales tools, actively seeking insights and suggestions to enhance the tools' effectiveness and usability
  • Analyze sales tool usage data and feedback to identify trends, patterns, and areas for improvement, translating them into actionable recommendations for ongoing development and enhancements
  • Collaborate with the Digital Sales Tool Product Managers to prioritize and incorporate feedback into the product roadmap, ensuring continuous improvement and innovation
  • Communicate project progress, updates, and key milestones to stakeholders and senior management, providing clear and concise reports and presentations
  • Stay up-to-date with industry trends, best practices, and emerging technologies related to digital sales tools, leveraging this knowledge to drive innovation and improvements within the team

Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field; MBA a plus
  • 5+ years of experience in program management, preferably within a software product environment
  • Strong project management skills with a proven track record of successfully managing and delivering complex projects on time and within budget
  • Excellent coordination and communication skills with the ability to effectively collaborate and build relationships with cross-functional teams and stakeholders
  • Strong analytical and problem-solving abilities with a data-driven mindset and the ability to leverage insights to drive decision-making
  • Experience in driving sales tool adoption and gathering user feedback to improve product usability and effectiveness
  • Familiarity with Agile methodologies and project management tools
  • Self-motivated and results-oriented with the ability to work independently and efficiently manage multiple projects and priorities
  • Strong leadership skills with the ability to influence and motivate teams to achieve project goals
  • Experience in the technology industry, preferably in the B2B software or telecommunications space, highly desirable
  • Familiarity with Salesforce a plus

Join our Sales Insights & Productivity team as a Program Manager and contribute to our mission of delivering innovative and impactful sales tools. Apply today and be a part of our dynamic and collaborative environment

#LI-MM1


Basic Requirements

  • Bachelor's degree
  • 5+ years of experience in program management


Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email