Provider Insights Strategy Lead

1 month ago

Chicago, Illinois, United States PatientPoint Full time

Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.


Job Title: Provider Insights Strategy Lead, Insights & Enablement

Location: Cincinnati, Philadelphia, Chicago, Boston, NY Metro

Job Summary

We are seeking a highly skilled and experienced Provider Insights Strategy Lead within our Insights & Enablement team. As Lead, you will act as Provider Sales support and be a customer's key point of contact with the Insights & Enablement team, communicating with internal stakeholders and external customers to address and bring evidence to respond to strategic questions. You will collaborate with cross-functional teams to analyze, measure, and share PatientPoint's impact on relevant Outcomes Studies, performance, enhance customer experiences, and contribute to Provider retention and growth.

This role will report to the Vice President of Market Strategy and Provider Insights.

What You Will Do:

  • Functional Area Management: This position is directly responsible for delivering insights to Provider Sales, including program performance metrics such as Outcomes Studies, as well as bridge the gap between Provider Sales and Client Sales.
  • Provider Insights Ownership: The Lead will develop and own all Provider Sales Insights for PatientPoint. You will work with Provider Sales to determine key determinants of success and provide recommendations to deliver, directly contributing to Provider retention and growth. You will translate data findings into actionable insights and strategic recommendations to improve decision-making processes and drive Provider Retention and PatientPoint performance.
  • Familiarity with statistics: While direct calculation of statistical methods and advanced analytics techniques is not required, the ability to interpret them and effectively explain them to internal and external stakeholders is key.
  • Collaborate with internal teams (Decision Science, Operations, Research, Marketing, Provider Sales, Client Sales, and others): Work closely with cross-functional teams improve processes and improve analytics recommendations and options. They are expected to have an eye for process and analytic improvements.
  • Present findings: Communicate complex analytical findings in a clear and concise manner to both technical and non-technical stakeholders, including presentations, reports, and visualizations.

What We Need:

  • Business acumen: Demonstrated understanding of business operations, pharmaceutical industry dynamics, Healthcare Provider offices, and key performance indicators (KPIs). Ability to translate data insights into actionable recommendations aligned with business goals.
  • Communication skills: Excellent written and verbal communication skills to effectively convey complex analytical concepts and findings to both technical and non-technical stakeholders. Experience in creating compelling data visualizations is required.
  • Collaboration and teamwork: Proven ability to work collaboratively in a cross-functional team environment, partnering with stakeholders at various levels. Strong interpersonal skills and the ability to influence decision-making through data.
  • Problem-solving orientation: Strong problem-solving skills with the ability to think critically, identify patterns, and propose innovative solutions.
  • Attention to detail: Strong attention to detail and commitment to delivering high-quality, accurate, and reliable analytical work products.
  • Continuous learning mindset: Eagerness to stay updated on the latest advancements in analytics, data science, and pharmaceutical industry trends through self-learning, attending conferences, and participating in relevant training programs.

Desired Qualifications

  • Bachelor's degree in a related field is required. A master's degree is preferred. Proven experience (5+ years) in a healthcare, analytics, campaign evaluation, and/or data-driven Sales and client support role.
  • Analytical skills: Strong analytical mindset with strong working knowledge of statistical analysis. Proficient in using Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI). SQL knowledge a plus.

About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation's largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.

Latest News & Innovations:

  1. PatientPoint hosted the first-ever Upfront dedicated to Point-of-Care. Read more
  2. Learn about our recent 2024 Top Workplace achievement. Read more
  3. Go behind-the-scenes of PatientPoint's vibrant culture with our CEO. Read more

What We Offer:
We know you bring your whole self to work every day. That is why we are committed to providing modernized benefits and cultural perks to our teammates. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.


PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

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