Biomedical Equipment Site Lead, Multi-Vendor Services, New York City Metro
4 weeks ago
Join Philips Healthcare as the Biomedical Equipment Technician Site Lead where you will WOW our customers by using your strong technical skills in providing the best in class customer service As part of the Service engineering organization you will contribute to providing the right data, context, and approach which will change the way we do business and make a difference for our customers.
Your Role:
- Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.
- Set priorities and schedule for service actions; assigns responsibilities to personnel accordingly.
- Identifying and resolving customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel.
- Serve as a member of the hospital safety committee, equipment selection committee, facility planning committee, and/or other formal hospital committees as requested by the customer; participate in departmental meetings as a technical advisor. Independently complete PMs, FCOs, installations, and all related tasks and independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.
- Maintaining customer satisfaction is the primary goal. Therefore, the BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Manager, the Site Team or the customer.
You're the right fit if:
- Associates degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
- 5+ years of experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
- Working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality. Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
- Must have and maintain a valid driver's license and driving record that is compliant with Philips' Fleet Policy.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- Read more about our employee benefits.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Philips Transparency Details
The hourly pay range for this position is $32.16 to $55.13, plus overtime eligible. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
Company relocation benefits will not be provided for this position. Candidates need to live within the territory or within commuting distance to New York City, NY
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
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New York, New York, United States Philips Full timeJob TitleBiomedical Equipment Site Lead, Multi-Vendor Services, New York City MetroJob DescriptionJoin Philips Healthcare as the Biomedical Equipment Technician Site Lead where you will WOW our customers by using your strong technical skills in providing the best in class customer service As part of the Service engineering organization you will contribute to...
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New York, New York, United States PHILIPS Full timeJoin Philips Healthcare as the Biomedical Equipment Technician Site Lead where you will WOW our customers by using your strong technical skills in providing the best in class customer service As part of the Service engineering organization you will contribute to providing the right data, context, and approach which will change the way we do business and make...
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