Community Manager

Culdesac Tempe is a $200 million mixed-use neighborhood development for 1,000 residents, which opened in 2023. The neighborhood covers 17 acres and features 55% open space, shared courtyards, and 10+ retailers including the James Beard-nominated Cocina Chiwas. Culdesac is the co-developer and property manager.

However, we call it Neighborhood Management because this so much more than just an apartment complex.

Read more about our vision, our product, and how we are changing how people live, work, and move:

Introducing Culdesac: Building car-free neighborhoods from scratch by Ryan Johnson (CEO & Founder)
The Capital of Sprawl Gets a Radically Car-Free Neighborhood by The New York Times
Watch New Car-Free Neighborhood in Arizona - NBC Nightly News with Lester Holt
Paying Rent Will Get You Wheels in New Car-Free Complex by Bloomberg
Listen to the conversation about designed environments to improve healthspan, mobility, and positive habits - Ryan Johnson and hall-of-fame basketball player Steve Nash on the Good Traffic podcast
11 rules for buying an ebike. Ebikes are about to change the world by Ryan Johnson (CEO & Founder)

We're headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor and has been managing property since 2003. Our investors include Khosla Ventures (led OpenAI's seed round), Lennar (#2 homebuilder in the US), Zigg Capital, and Y Combinator.

The Role

Culdesac is growing our team and looking for a Community Manager to help with our mission. As the Community Manager of Culdesac Tempe, you will be an integral part of our real estate and leasing vision. You will lead the operations of our first project (including marketing, leasing, maintenance, site upkeep, retail, and amenities), and ensure an exceptional experience for our residents and visitors. You will manage and operate a $200m project and lead an onsite team.

You will lead a team of onsite staff, using your experience in interviewing, hiring, and training team members.

You will maintain the company's brand by delivering quality in-person and virtual experiences when responding to customer needs and resolving issues.

You will ensure that the appearance and physical aspects of the property meet our established standards.

You will manage vendors, consultants, and other contractors from negotiation to quality control and invoice processing.

You will ensure that Culdesac Tempe meets operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.

You will organize and own natural disaster and emergency evacuation plans as well as manage the property and associated safety records, property loss claims, and risk management initiatives.

The Requirements

While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don't match everything listed here.

You have experience managing the day-to-day operations of a property and community, which includes systems and space for both residential and commercial spaces.

You have experience with leasing both residential and retail, including pricing, marketing, and logistics.

You have experience managing and promoting events.

You have experience managing vendors and a team of direct reports.

You have experience managing, or at least a deep knowledge of, modern mobility technologies (Waymo, Lyft, ebikes, etc).

You have a strong understanding of ADRE requirements, Landlord Tenant Act, Fair Housing Act, and AZ Admin Codes.

You are a self-starter that's comfortable operating in an ambiguous environment and able to make smart decisions quickly using both data and strong emotional intelligence.

You prioritize a lifestyle leveraging public transportation, micromobility, and other alternatives to private cars.

Physical Requirements

We will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:

Ability to lift, push and pull up to 25 pounds.

Ability to walk around the property several times daily, up to 10 miles a day.

Ability to walk on uneven surfaces.

Ability to climb several flights of stairs several times daily.

Hearing and visual ability to observe and detect signs of emergency required.

Must be able to sit, stand, reach, bend and stoop for extended periods of time.

Ability to use standard maintenance equipment.

Visual requirements including color, depth perception, and field vision.

Benefits & Perks

Benefits Package - Includes options for medical, dental, and vision.

Parental Leave - Up to 12 weeks paid time off for qualifying events.

401K Savings

Mobility Stipend - Up to $500 to invest in employee micro-mobility setup (e.g., e-bike, e-scooter, micro-mobility accessories).

Car-Free Commuter Benefit - $200 per month paid by Culdesac. Tempe employees only.

Eligible for participation in performance-based commission plan in accordance with company policy.

On-Site Living Discount. 30% discount on base rent for 1 unit at a Culdesac-managed property.

Our Story

Culdesac Tempe isn't a typical multifamily property. Here's our vision for the community:

Imagine a community. Where neighbors know each other by name.

Think of a neighborhood. Where shared spaces are a'plenty.

Think of a city block. Where courtyards and parks and communal spaces are spread throughout.

It's where you can hang your hat, to knock your socks off, to make space for quality time. It's a place to rest your head, or your laurels, thanks to all the shared courtyards.

Every path leads not just to a destination, but to moments. Genuine connection or serendipitous encounters, and everything in between. It's all part of the blueprint that makes this community so special.

It's a wonderful place to come back to after a busy day, but it's also pretty easy just to stay put. That's because nearly everything you need is within just a few strides of your front door. When you're ready to explore, easy connections to public transit, rideshare and e-bikes are at your disposal.

This is a community designed to connect. Connect residents to one another. Consumers to artisans. Commuters to their place of work. This is life where everything connects. It's where we live.

Culdesac.

Life Where Everything Connects.

Our Values

At Culdesac, we:

Work as a team

Be inclusive, drawing on the strengths of people who bring a different perspective.

Find ways to work together that overcome disciplinary and geographic separations.

Act from ownership

Be output oriented. When we see a problem, we roll up our sleeves and fix it.

Don't let blockers stop you from seeing your work through to the end.

Rule 0, then iterate

Don't start from scratch: learn from our own and others' previous attempts.

Before mass private car ownership, all cities were models of walkability. We learn from the designs of the past and make them beautiful and relevant to today.

Then, we learn from our own designs to continually improve.

Design for humans

Ask people for feedback and observe behavior. Only users know if we're creating value for them.

Human paradoxes and contradictions are our opportunity to create joy.

Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules.

Create and capture value

Focus on what our residents value: profitability is essential for sustainability and allows us to scale.

Great places create positive externalities for ourselves and our neighbors, unlike the negative externalities of cars.

We build value by executing on the fundamentals and excelling at mobility, community, and open space.

Next Steps

If you think Culdesac might be a good fit, we encourage you to apply

1. A 15-minute call with a recruiter to understand your high-level background and cover logistics & expectations.

2. A 30-minute take home assignment.

3. A 30-minute video call with our Head of People overviewing how you would fit in Culdesac's mission, vision, and culture, and review your take home assignment.

4. A 30-minute video call with our CIO to understand your property management and customer service background and experience.

5. A 30-minute in-person interview with our CEO to share more in-depth about the project and upcoming needs. You will also have the chance to meet other current team members.

At each step, we leave time for you to ask us questions. When you receive an offer, our CEO will meet with you to talk a bit more about the company, the details of your offer, and any questions you may have. We look forward to hearing from you

Culdesac is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

---