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Assistant Store Manager

2 months ago


Newport News, Virginia, United States US Foods Full time

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.

Join Our Community of Food People

CHEF'STORE is your destination for the best in restaurant shopping – serving both professional chefs and home chefs alike. Get great food at wholesale prices: fresh produce, meat, dairy and more, in the variety and volume you need. It's a fresh take on shopping for restaurant equipment and supplies, with easy access and a superior customer experience in our clutter-free stores. No memberships. Public welcome. CHEF'STORE means savings on everything you need.

When you join the CHEF'STORE team you'll notice that you keep encountering the same smiling faces. Many of our employees have been with us for 20 years or more. We value employees who care about the relationships they build with our customers, know the ins and outs of our stores, are ready to offer cost-saving tips, and help customers find exactly what they're looking for.

The Assistant Store Manager contributes to the overall financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals. Manages the operations of the front end operations to ensure all purchases are accurately recorded and that all front end employees are well trained in shrink control and customer service. Works closely with Store Manager to execute the Annual Operating Plan and associated programs to deliver the desired sales and profit results. Recruits, trains and develops front end employees and other employees as assigned. The Assistant Store Manager ensures store adherence to all loss prevention procedures and performs Manager-on-duty functions, as well as any other duties or tasks required.

Join Our Community of Food People

QUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEF'STORE TODAY

We work as one to help our customers.

We offer competitive pay, Assistant Store Managers start at $22.46/HR DOE

Schedule: Open availability and weekends required.

The essential duties of the Assistant Store Manager Chef'Store are as follows:

  • Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store.
  • Responsible for addressing personnel and performance issues, including coaching, verbal and written warnings.
  • Consults with Store Manager and HR on next steps leading to progressive discipline and termination, when needed.
  • Ensure compliance of personnel policies and procedures.
  • Understand the mechanics of the Annual Operating Plan (AOP) and how the operations translate into the monthly Profit and Loss (P&L).
  • Assist in the Annual Operating Plan (AOP) budgeting process. Responsible for achievement of budgeted sales and profits and, managing shrinkage with a heavy emphasis on front-end process.
  • Participate in the annual inventory process including preparation and execution of inventory guidelines.
  • Responsible for training front end employees and other employees on required programs.
  • Assist the Store Manager in ensuring that all staff comply with the Companies policies, procedures, store SOPs; ensure that the facility is well maintained and is a safe environment for staff and customers.
  • Responsible for interviewing, hiring, orienting and training assigned employee group(s).
  • Provide floor employees with day-to-day direction to include schedules, outlining of store goals and sales and shrinkage targets, and the subsequent results and achievement of goals while performing the Manager-on-duty functions.
  • Plan in-store demonstrations including preparation and set-up of the demo cart/display, distribution of samples of product as per the merchandising program and insures that demonstrations utilize strong suggestive selling techniques.
  • Assist in overseeing the receiving of product, return of damaged or expired product and the proper and timely restocking of the shelves.
  • Responsible for maintaining merchandising programs within the store such as promotional ends, signage, and other company or market specific programs.
  • Communicate with store employees about all merchandising and marketing programs, assisting in overseeing the execution and respective follow-up reporting.

General operating procedures include:

  • Analyze monthly store reports to evaluate controllable expenses and overall store performance.
  • Address any variance to company standards with appropriate action plan,partnering with the Store Manager as needed.
  • Ensure proper scheduling of employee to meet business objectives.
  • Ensure all employees understand and can execute emergency operating procedures.
  • Accept special assignments as directed by Store Manager.
  • Adhere to, communicate, and fully support and enforce all policies, processes, and procedures of the Company.
  • Other duties and responsibilities as assigned or required.

Education/Training: A two-year college degree or equivalent work experience required. A degree in Business Management, Supply Chain/Wholesale Management, or Accounting / Finance strongly preferred. Related Experience: Minimum of four (4) years experience in a retail work environment required. Must have at least two (2) years of management/supervisory experience.

Knowledge/Skills/Abilities : Must possess strong planning and solid organizational skills. Must exhibit the strong desire and ability to deliver superior customer service, and build professional relationships with the client base, maintaining a strong, consistent customer focus. Must possess the ability to think quickly and critically, make good, solid business decisions; demonstrate good common sense; and have the ability to think logically. Must maintain excellent leadership skills, be highly motivated and self-driven, and possess solid communication and conversational skills and negotiation skills. Must maintain the adaptability and the willingness to assist in accomplishing the job every day, ensuring that everything necessary is completed to offer the customer fast, easy and efficient, and professional service. Must maintain strong business awareness and an ability to review and interpret financial data. Must have the ability to work a flexible schedule that may include early mornings, late evening, holidays and/or weekends. Must possess and exhibit competency and proficiency with computer applications and Microsoft programs.

EOE* Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*

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US Foods is one of America's great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here ) .

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

EEO is the Law poster is available here ) .

EEO is the Law poster supplement is available here ) .

Pay Transparency policy statement is available here ) .

US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.