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Administrative Support Assistant

2 months ago

Newport News, Virginia, United States National Oceanic And Atmospheric Administration Full time
As an Administrative Support Assistant, you will perform the following duties:

Serve as principle branch travel support assistant. Provide highly technical support based on extensive knowledge of rules, regulations, policies, and procedures governing official government travel. Administer the agency's travel program through the execution of policies and procedures for domestic and international travel.

Serve as primary travel liaison to branch personnel nationwide, facilitate timely routing and approval of travel authorizations and reimbursement vouchers.

Serve as records management coordinator with responsibility for providing advice on travel related files to offices.

Develop, design and manage procedures to ensure that flights, accommodations, transportation, financial reimbursements and travel receivables are correct, timely and well executed.

Propose ways to enhance customer experience, streamline operations, and provide new opportunities for personalization and efficiency in travel planning and management.

Complete voucher reviews on both routine and/or unusual travel vouchers and audit travel voucher files for accuracy. Ensure travelers have the necessary tools and use of their credit card to meet mission requirements.
Review administrative program guidance, policies, and procedures from higher authorities to determine effect on assigned mission. Assist in resolving administrative problems by researching office files and data.
Serve as point of contact for management reports. Formulate and recommend changes in administrative policies/procedures to obtain maximum effectiveness in the coordination and control of recurring reports.