Virtual Account Manager

4 weeks ago


Lenexa, Kansas, United States Life Technologies (Thermo Fisher Scientific) Full time
Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

About Us:

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint.

Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance.

Join our Commercial Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world's toughest challenges.

Location/Division Specific Information

Kansas City/Lenexa, Kansas, USA

Microbiology Division

The Virtual Account Manager plays a vital role in driving sales within our Food/Pharma/Biotech portfolios in Microbiology.

As a Virtual Account Manager, you will be responsible for applying various communication channels, including telephone, email, Internet, and other technology, to engage customers within a defined territory and business vertical.

Your primary objective will be to establish and maintain effective customer relationships, identify growth opportunities, close new business and ensure market penetration and profitability in alignment with sales and profit forecasts.


Discover Impactful Work:

In this role, you will actively collaborate with the Sales Managers and peers to provide support and contribute to the development of key growth accounts.

Your expertise and efforts will be important in expanding our customer base, cultivating existing relationships, and driving revenue generation.

By maximizing your exceptional interpersonal skills and using modern sales technologies, you will implement professional sales calls, engage in email correspondence, and leverage online platforms to effectively promote and sell our Food/Pharma/Biotech portfolio.

Through these interactions, you will develop an in-depth understanding of customer needs and showcase the value and benefits of our offerings, ultimately driving customer loyalty and allegiance.

Additionally, you will actively identify and develop new leads, championing them through the sales pipeline and converting them into valued customers.

By closely tracking your activities and using , you will efficiently manage customer information, identify sales opportunities, and maintain accurate records.

Furthermore, staying up-to-date with product knowledge, services, competitive activities, and industry trends will be essential for your success in this role.

This knowledge will enable you to provide informed recommendations and insights to customers, ensuring that they receive the best possible solutions tailored to their needs.

Overall, as a Virtual Account Manager, you will be driving sales growth, fostering customer loyalty, and expanding the Thermo Fisher impact on the markets we serve.


What will you do:

  • Implement professional sales calls via telephone to increase profitable sales growth for the Food/Pharma/Biotech market.
  • Establish and develop customer relationships to cultivate customer loyalty and allegiance.
  • Develop an action plan to achieve sales goals and objectives with a strong results orientation.
  • Effectively track activities, collecting customer information and developing opportunities in
  • Maintain knowledge of products, services, competitive activity, and other general information of interest to customers and of strategic importance to the business.
  • Participate in training and development programs as a means of continuous improvement.
  • Collaborate with internal and external team members to develop account specific strategies.
  • Execute professional sales calls via telephone and Microsoft Teams to increase profitable sales growth in the Food/Pharma/Biotech market.
  • Establish and develop customer relationships to cultivate customer loyalty and allegiance, making them repeat, long term users of Thermo Fisher technology.
  • Develop an action plan to achieve sales goals and objectives
  • Identify and qualify new leads, championing them through the sales pipeline to convert them into customers.
  • Collaborate with the Sales Manager to provide support and develop strategies for key growth accounts.
  • Conduct product virtual demonstrations and presentations to educate customers on the features and benefits of our offerings.
  • Negotiate pricing and contractual terms with customers to drive sales and enhance profitability.
  • Learn of and communicate market trends and competitor activities to identify potential business opportunities and adjust sales strategies accordingly.
  • Prepare and deliver sales reports and forecasts to management, providing insights into sales performance and business trends.
Requirements

  • Bachelor's degree in Science, Communication or Business preferred.
  • Proficiency in Microsoft Office, with strong Excel skills.
  • Clear verbal and written communication skills.
  • Highly motivated and competitive attitude.
  • Fluent in English with Advanced proficiency in French.
  • Minimum of 1-2 years of successful sales experience preferred.
  • Strong commitment to delivering excellent customer service.
  • Exceptional organizational skills to ability to manage multiple tasks and meet deadlines.
  • Willingness to travel for training and sales meetings as required.
  • Demonstrated values of integrity, intensity, innovation, and involvement.
Preferred Experience and Characteristics

  • Energy and inspiration gained from collaborating with leaders, peers and customers
  • Strong capacity for learning in a complex, matrixed business environment
  • Results-driven with positive, can-do attitude
  • Interest in professional applications of AI in the sales process
  • Constant desire to develop both personally and professionally
  • Experience with
Benefits

We offer competitive compensation, annual incentive plan bonus, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us.

A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us .

A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

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