Transformation and Communication Director

1 month ago

Austin, Texas, United States Mace Full time

Position Status: This opportunity is for a bid, so it is not yet a secured role. If you would like to be considered as we progress with this position, please click to apply.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our Consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

This is an opportunity to work with Mace North America on a multi-billion-dollar transportation development in Austin, Texas. This expansive program aims to revolutionize transit throughout the Austin area with the development of new light rail systems and enhanced services across the city. The rail initiative is more than just a transit plan; it's a community effort designed to create thousands of local jobs and provide greater access to healthcare, education, employment, and essential services, fostering equity and driving economic growth. With a shared passion for environmental conservation, the project is dedicated to sustainable practices, aiming to be carbon neutral by 2040, with zero-emission transit buses by 2035, positioning Austin as a leader in environmental stewardship. Embracing the spirit of innovation, the rail initiative will integrate cutting-edge technology to make transportation smarter, more efficient, and user-friendly, enhancing the quality of life by making transit more enjoyable and accessible.

Join us as the delivery partner in this transformative journey to create a vibrant, equitable, and sustainable transit future in Austin.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well:

You will be a leading advocate of Mace's value of Safety First, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.
You will possess advanced technical expertise in local Health and Safety rules and regulations relevant to project portfolio.
You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.

Client focus – Deliver on our promise:

You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
You will be the relationship owner and primary contact for Mace executive team engagement, and responsible for ensuring efficient governance to achieve our strategic priorities.
You will be responsible for key client relationship management, and converting the client's vision into a deliverable onsite plan.

Integrity – Always do the right thing:

You will have full budgetary oversight and ensure operations are fiscally and ethically viable, and meet organisational and legislative compliance obligations.
You will directly influence long term development of strategy for a function or Business Unit (BU), creating a sustainable business future.
You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity for our people to excel:

You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.
You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.
You will provide expert technical advice and leadership support to Delivery Teams, creating a culture of ownership, promoting roles and responsibilities.

You'll be responsible for:

Mobilization

Pre-Mobilization Plans: Developing and executing comprehensive OD pre-mobilization and mobilization plans for projects/programs, ensuring readiness.

Stakeholder Collaboration and Network Building

Collaborative Networks: Cultivating and establishing a robust network of partnerships with key senior internal and external stakeholders, fostering strong collaborative relationships.
Stakeholder Insights: Managing, influencing, and negotiating with senior project leaders to gain insights into effective practices and challenges related to organizational effectiveness, team dynamics, and team maturity.

Performance Improvement and Organizational Effectiveness

Systematic Improvement Cycle: Directing the implementation of a systematic performance improvement cycle, continuously enhancing the quality of the function/portfolio.
Performance Measurement: Identifying and measuring team performance maturity and organizational effectiveness maturity, sharing progress and concerns with project leadership, and creating action plans to maintain and increase maturity/effectiveness.

Program Development and Leadership

Action Plans: Developing and adapting programs of work to support maturity, effectiveness, and collaborative behavior within client organizations and/or program teams, providing expert advice and counsel.
Performance Management: Delivering performance management, technical development, direction, and coaching to leaders and their teams, enhancing overall team capabilities.

External Provider Management

Program Ownership: Owning and supervising the program of work with external providers, ensuring targeted interventions are impactful and aligned with organizational goals.

Strategic Alignment and Communication

Strategic Business Partner: Partnering strategically with project leads and internal communication resources to ensure OD work aligns with project disciplines and is consistently communicated.
Strategy Execution: Influencing strategic development and execute strategies for organizational development practices, ensuring alignment with overall business objectives.

Environmental Responsibility

Net Zero Carbon Transition: Collaborating towards the common goal of net zero carbon transition, proactively identifying and managing associated carbon emissions and reductions during project delivery.

Thought Leadership and Innovation

Expertise and Innovation: Providing thought leadership in organizational development, driving innovation and best practices within the program and across the organization.

You'll need to have:

Extensive experience in the successful delivery phase of projects and programs in the rail sector.
Deep property or infrastructure project management expertise.
Strong commercial and financial acumen.
Leadership and management experience of large, diverse teams.
Experience of managing relationships with key senior stakeholders.
Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.

You'll also have:

Experience working in the rail infrastructure sector.
Experience in a director level position.
Industry qualification or chartership e.g. PgMP, PMI, CMI, DBIA.
Bachelor's degree in engineering or applicable field.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.


If you would like to make a confidential enquiry, please contact Jennifer Camhi in the recruitment team.


Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the 'Refer a friend' feature found within the relevant job.

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