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Director of Human Resources
1 month ago
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Human Resources is a highly visible role with exposure to Senior and Corporate leadership. This person is responsible for aligning associate strategies with our operations strategies and service initiatives to meet the hotels business objectives. The Human Resources function prides itself on excellence, service, integrity and accountability. This position reports to the hotel General Manager.
The Director of Human Resources is responsible for short- and long-term planning of the HR function. This means leading strategically and tactically in the areas of workforce planning, recruitment and staffing strategies, wage and salary administration, associate and labor relations, benefits, workforce training and development and local diversity initiatives.
Duties include:
- Develop HR strategies and administer HR policies and procedures
- Strong background in employment, employee relations, benefits, wage and salary, employee training, accident prevention, and government regulations and policies as they impact HR
- Support operational efforts through proper staffing and training of associates
- Conduct needs analysis, develop, implement, and monitor training programs and materials
- Instruct managers in developing alternatives/solutions to employee concerns, and in carrying out/operating within regulatory programs
- Successfully defend against unemployment claims, Workers' Compensation claims, etc.
- Conduct wage and salary surveys.
- Provides employee counseling as necessary
- Plans and coordinates employee functions, suggestion program, etc.
- Take an active role in professional HR organizations
- Work closely with Corporate HR function
- Coach and counsel employees to reflect Miraval service standards and procedures
As part of the Hyatt and Miraval Community, we offer a complete benefits package including:
• iAm Days to spend a paid 8 hours experiencing Miraval, twice per year
• Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth
• Health, dental, and vision benefits after only 30 days of employment *
• Complimentary daily colleague meals
• Competitive wages
• Generous Paid Time Off program
• Retirement Savings Plan with company match*
• Employee stock purchase plan
• Discounted and FREE Hyatt Hotel nights*
• Access to resort facilities (fitness center, spa, and programming)
• *Full-Time Colleague Only: Health, dental, and vision benefits, Free Hyatt Hotel night
Qualifications
- 6 years or more of progressive Human Resource experience (typically with Hyatt)
- With opening hotels, previous hotel pre-opening experience preferred
- Previous experience at the Director level is required
- Previous experience in a luxury environment is preferred
- Knowledge of wellness hospitality a plus
- Service oriented style with professional presentations skills
- Proven leadership skills
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
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