Manager, Regional HR

3 weeks ago

Houston, Texas, United States Whataburger Full time

Welcome to Whataburger CareersSummary Description: This position is responsible for overseeing the Regional Human Resources and Talent Acquisition (TA) functions. Aligns business objectives with Family Members and the Company's Core Values and Guiding Principles as well as serves as a strategic business partner to Operations Leadership Teams. Provides consulting on talent planning, coaching/engagement, individual/organization assessment, employee relations investigations, workforce planning, recruitment efforts and restaurant strategic business planning. Analyzes trends and metrics in partnership with the HR, TA and reporting partners to develop solutions, programs, and policies. Works closely with management and Family Members to improve working relationships, build morale, and increase productivity and retention.

Responsibilities:

Develops and executes HR and recruiting strategies and processes with a focus on leveraging technology, enhancing Family Member & candidate experience, and achieving operational excellence.Ensures recruiting processes align with current and future workforce needs. Meets with leaders to assess recruiting progress, future hiring plans, obstacles, challenges and collaborate on recruiting activities and strategies.Consults and partners on employee relations investigations and makes recommendations on the appropriate course of action in partnership with the key stakeholders, including the Employee Relations Team. Investigations may be a result of Equal Employment Opportunity Commission (EEOC), Department of Labor (DOL), unfair treatment, sexual harassment, or discrimination claim. Provides general expertise in HR functions to designated departments. Advises and provides recommendations to management on employee relations issues, workforce/succession planning, position descriptions, performance management, mediations, on/off-boarding and goal planning.Monitors and interprets legislation and administrative rulings regarding Wage & Hour, FLSA, and Title VII of the Civil Rights Act and any other pertinent federal and state legislation to ensure Company compliance.Serves as a liaison with other departments at all levels of the organization on development and implementation of governance policies and protocols.Develops, recommends, and communicates strategies for enhancements to Human Resources Programs to include process/customer improvements, innovative solutions, policy changes and/or major variations from established policy.Contributes to management and above turnover reporting; takes steps to influence retention.Consults on Talent Planning to include Restaurant Talent Planning (RTP) discussions, succession planning, and Restaurant Career Development Path (RCDP) execution.Advises on Workforce Planning and staffing needs/opportunities.Partners with operators on Restaurant Strategic business planning to determine project business priorities, support rollouts and Family Member Satisfaction Survey result action plans.Assists with onboarding and/or acclimating support staff (i.e. Field Marketing, Field Training, new Operating Partners & above).Educates management as to responsibilities in maintaining an environment free of discrimination. Effectively supports Whataburger family members and the company to ensure fairness in our employment practices.Assumes additional responsibilities as assigned. Education: Bachelor's degree or equivalent work experience required Experience: 6+ years' experience preferably in restaurant industry Knowledge, SKILLS, AND ABILITIES: Proficiency in MS Office Word, Excel, Outlook, Power Point, and Visio (as applicable)Proficiency in Workday (as applicable)Ability to communicate, influence, and negotiate decisions while motivating assigned staffAbility to work in a team environmentProficiency in Human Capital Management (HRIS) SystemsStrong workforce planning & management skill setWorking knowledge of employment laws relating to employee relations and personnel administrationStrong conflict management, interpersonal, and negotiation skillsKnowledge of Wage & Hour, FLSA, and Title VII of the Civil Rights ActAbility to work as a self-directed individual taking initiative to identify and address business needsAbility to manage multiple conflicting priorities Professional Certification: PHR and/or SHRM-CP Preferred Working Conditions/Travel Requirements: Expected to work the necessary time to satisfactorily fulfill job responsibilitiesMust be able to report to work timely and as required by operational/business needsMust be able to work a full-time schedule and work outside of normal business hours when necessaryMust be able to travel occasionally both locally and long distances (including air travel), to worksites, meeting sites, and other locationsMust possess a valid driver's license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence1110 Silber Rd Houston TX

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