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People Product Manager

2 months ago

Dallas, Texas, United States Southwest Airlines Full time

Department:

People

Our Company Promise


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The People Product Manager invests in our Purpose by acting as a liaison between our business Customers and our Technology Teams while supporting all aspects of the software development lifecycle from ideation, strategy, and planning of various technical applications within our People, Leadership, and Development (PLD) Department. This role will primarily support the Workday Payroll Systems. The People Product Manager is a strong communicator and strategic thinker who looks forward to driving impactful initiatives at Southwest.

Additional details:

  • The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities
  • Responsible for identifying customer needs and continuously refining Epics into Features, prioritizing and sequencing them on the PI Roadmap, and working with Product Owners within the ART to translate Features into Stories that will satisfy the Product Vision
  • Responsible for Product completeness by creating Feature Acceptance Criteria, maintaining the Feature Definition of Done, and by accepting Features
  • Collaborates with Architects and other technical People to ensure the solution effectively addresses the functional and non-functional requirements while maintaining technical excellence by understanding and sequencing Enabler work in the Program Backlog and Program Kanban
  • Collaborates with Change Management to prepare for product release (education, documentation, training, etc.)
  • Participates in PI planning by defining and presenting the business intent, planned Features, and highlighting any known dependencies and milestones throughout each Program Increment, and providing fast Program-level decisions within the event
  • Actively participates in Inspect and Adapt (I&A) events
  • Leads Feature definition and refinement including establishing feature acceptance criteria
  • Leads the System Demo to evaluate working software and help to assess business value delivered against the business intent
  • Provides input and feedback to Epic Owners on new and existing Epics, with customer needs in mind
  • Participates in the economic prioritization of Features and Enablers using techniques such as Weighted Shortest Job First
  • May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
  • Knowledge of industry competition, trends, and changing customer needs
  • Skilled in leading activities to support the delivery work including product launch communications, training materials, user acceptance testing, business validation, success criteria measurement and analysis, and post-deployment analysis to identify improvements
  • Skilled in developing and communicating the Product Vision and Roadmap
  • Ability to communicate clearly complex business needs to leaders, managers, architects, and other technical stakeholders
  • Ability to understand and support prioritized Portfolio work by collaborating with Lean Portfolio Management, Architects, and Epic Owners to breakdown Epics into Features
  • Ability to build relationships and influence Leadership, Customers, Architects, and other Stakeholders to convert solutions into realizable business value
  • Ability to influence and provide recommendations for releasing product(s) to Customers or the market
  • Ability to manage legal, compliance, and security aspects of the product by collaborating across the enterprise
Education
  • Required: High School Diploma or GED
  • Required: Bachelor's Degree
Experience
  • Expert level experience, expansive and far reaching knowledge in:
    • Managing requirements for large or complex software products
    • Facilitating exploration of potential solution alternatives or MVP/MMF options and achieving consensus
    • The collection and use of KPIs and leading indicators to inform Product decisions and achieving key results
    • Design Thinking and Customer Centricity
  • Preferred: Experience with Workday Payroll Systems
  • Preferred: Functional experience with cloud based or ERP HCM and/or payroll systems
Licensing/Certification
  • N/A
Physical Abilities
  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines
  • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information

Pay & Benefits:
Competitive market salary from $130,750 per year to $145,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Southwest will help fund your 401(k) retirement savings with Company
contributions up to 9.3% of your eligible earnings**

• Potential for annual ProfitSharing contribution in the Southwest Retirement
Savings Plan- when Southwest profits, you profit***

• Competitive health insurance for you and your eligible dependents (including
pets)

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

• Explore more Benefits you'll love:
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
07/23/2024