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Operations Program Specialist
4 weeks ago
Summary:
The Operations Program Specialist leads small to medium sized projects aimed to enhance program management and operational efficiencies. This role will work independently to ensure department initiatives are executed and communicated as they pertain to various member facing channels.
Education & Experience:
Associates degree in a relevant field or a minimum of four years directly related experience required
Minimum of three years banking experience in a related area required
Knowledge of Branch and back-office operations, policies, practices, protocols, systems and programs required
Job Duties:
Manage end to end process of small to medium sized programs and initiative rollouts
Liaison between member facing channels and assigned lines of business
Create, deploy and maintain all procedures, job aids and internal resources for new and existing programs and projects for member facing channels
Organize and facilitate meetings to ensure all projects and programs are being tracked for the department
Identify gaps in processes and procedures within member facing channels
Develop and implement solutions that eliminate process gaps while driving membership growth, operational efficiencies and mitigate risk
Develop and deliver statistical analysis of program utilization and trends
Perform other duties as needed upon request from immediate supervisor
Benefits of Joining the Teachers Team:
We provide a competitive compensation and benefits package that includes, but is not limited to:
Paid time off for vacation, personal days, and holidays
Fully-funded pension plan
401(k) company contribution
Teachers pays 100% Premium Coverage for Vision & Dental Care
Tuition reimbursement is offered to full-time employees
Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers
The good faith range for this position is $30.77 to $36.92 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.
All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.
To learn more about Teachers and to view a full list of our job opportunities please visit
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