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Desktop Support Specialist

2 months ago

Panama City, United States HCA Healthcare Full time

Classification: Contract

Contract Length: 3-9 Months

Location: 449 West 23rd Street, P O Box 15309, Panama City, FL 32405 (Gulf Coast Regional Medical Center)

Job ID: #16464068


CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.


CereCore is seeking a Technical Analyst (Desktop Support Specialist) to join our team in Panama City, FL. This position will be responsible for a large memory upgrade project. You will be responsible for upgrading the memory on PC's across 5 main hospitals as well as free standing emergency rooms in our Gulf Coast region. This role requires travel to facilities that can be as far as 2 hours away. Travel expenses will be reimbursed.


  • Responsibilities The Technical Analyst reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff.
  • Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a project leader or manager.


  • RequirementsMay require an associate's degree in a related area and/or 0-3 years of experience in the field or in a related area.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.