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Field Safety Engineer

1 month ago


Austin, United States HCLTech Full time

About HCLTECH:

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 211,000 ‘Ideapreneurs’ across 52 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.

Enterprises across industries stand at an inflection point today. In order to thrive in the digital age, technologies such as analytics, cloud, IoT, and automation occupy center stage. In order to offer enterprises the maximum benefit of these technologies to further their business objectives, HCL offers an integrated portfolio of products and services through three business units. These are IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products and Platforms (P&P).


Field Safety Engineer - Deep Dive Failure Analysis

Austin, TX


Job Description

  • The product safety team is looking for a Field Safety Engineer to join their team. This person will
  • support deep dive analysis of products in field. There is a focus on batteries for this team.
  • Key qualifications and requirements:
  • Technical engineering degree in related fields
  • Experience in lieu of education will be considered
  • Significant Lab experience and command of Failure Analysis & Forensics methods required
  • Knowledge and experience working with lithium batteries
  • Experience in developing test plans, procedures, and workflows
  • Experience in consumer electronics, EE and/or Battery FA especially valued
  • Strong communicator; adaptive personality capable of working in a dynamic, fast-paced
  • environment
  • Thrives under pressure and has a high curiosity quotient needed to excel in FA role
  • Strong MS Excel, Apple Keynote skills
  • Data visualization acumen, and the capacity to communicate nuances and conclusions effectively
  • (written & verbal)
  • Proficiency and aptitude for Tableau suite of tools a plus
  • Experience working with data analysis and visualization tools such as JMP a plus
  • Familiarity with Safety standards affecting consumer electronics a plus
  • Experience with analysis of CT scan/X-ray images a plus
  • Weibull analysis and time-in-field forecasting expertise a big plus

Core Responsibilities:

  • Work with other field safety engineers to provide technical support for safety field returns
  • Ensure thorough analysis of field returns across various product families and components
  • Follow FA flow charts & procedures, ensure thorough analysis and reporting of safety field returns
  • Hands-on testing on the safety field return units as needed
  • Conduct battery cell tear-downs and gather corresponding documentation and image captures
  • Assist in submitting samples to chemical analysis lab
  • Work with FA team for submitting X-ray and CT scans of units
  • Responsible for completion of safety field return analysis with findings and a detailed summary
  • Communicate analysis results and findings using Keynote and data visualization tools (Tableau)