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Field Safety Engineer

2 months ago

Austin, Texas, United States HCLTech Full time

About HCLTECH:

HCL Technologies is a leading global technology firm dedicated to assisting businesses in transforming their operations for the digital era. Our innovative technology solutions and services are grounded in over forty years of advancement, supported by a renowned management philosophy, a strong culture of creativity and risk-taking, and an unwavering commitment to customer engagement. HCL is also committed to various diversity, social responsibility, sustainability, and educational initiatives. With a global network of research and development facilities and co-innovation labs, extensive delivery capabilities, and a workforce of over 211,000 'Ideapreneurs' across 52 countries, HCL provides comprehensive services across various industry sectors to prominent enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.

In today's rapidly evolving landscape, businesses face critical challenges. To succeed in the digital age, technologies such as analytics, cloud computing, IoT, and automation are essential. HCL offers a cohesive suite of products and services through three primary business units: IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products and Platforms (P&P).

Field Safety Engineer - In-Depth Product Analysis

Location: Austin, TX

Job Overview

  • The product safety division is seeking a Field Safety Engineer to contribute to their efforts. This role will involve
  • conducting in-depth analyses of products in the field, with a particular emphasis on battery systems.
  • Key Qualifications and Requirements:
  • A technical engineering degree in a relevant discipline
  • Equivalent experience may be considered in lieu of formal education
  • Extensive laboratory experience and proficiency in Failure Analysis & Forensics methodologies are essential
  • Familiarity with lithium battery technology is required
  • Experience in creating test plans, procedures, and workflows
  • Background in consumer electronics, electrical engineering, and/or battery failure analysis is highly valued
  • Excellent communication skills; adaptable personality suited for a dynamic, fast-paced environment
  • Ability to thrive under pressure with a strong curiosity necessary for excelling in the failure analysis role
  • Proficient in MS Excel and Apple Keynote
  • Strong data visualization skills, with the ability to convey insights and conclusions effectively (both written and verbal)
  • Familiarity with Tableau tools is advantageous
  • Experience with data analysis and visualization tools such as JMP is a plus
  • Knowledge of safety standards relevant to consumer electronics is beneficial
  • Experience in analyzing CT scan/X-ray images is a plus
  • Expertise in Weibull analysis and time-in-field forecasting is a significant advantage

Core Responsibilities:

  • Collaborate with fellow field safety engineers to provide technical assistance for safety-related product returns
  • Ensure comprehensive analysis of field returns across diverse product lines and components
  • Adhere to Failure Analysis flow charts and procedures, ensuring meticulous analysis and reporting of safety returns
  • Conduct hands-on testing on safety return units as necessary
  • Perform battery cell disassemblies and document findings with corresponding images
  • Assist in the submission of samples for chemical analysis
  • Coordinate with the Failure Analysis team for the submission of X-ray and CT scan data
  • Responsible for completing safety return analyses with detailed findings and summaries
  • Effectively communicate analysis results and findings using Keynote and data visualization tools (Tableau)