Key Account Manager

3 weeks ago


San Jose, United States Acer Full time

We are thrilled to announce an exciting new opportunity Our team is dedicated to helping customers stay on the cutting edge of technology and overcome business challenges. As our customer base soars and we innovate new solutions, we are hiring more highly skilled Key Account Managers to join us on this journey.


Acer America Corporation is a fast-paced, high-growth company, based in the heart of Silicon Valley. We are currently seeking a Key Account Manager - Display Technology, for our business sales team. Acer is global in scale, a major computer hardware manufacturer, seeking to optimize our position in the North American market in cooperation with our internal and external business partners.​ Our company is looking for a high-energy, creative, motivated, and business-savvy individuals to join our team and help us achieve our ambitions.​


If you have a passion and experience in delivering solutions in computer hardware display technology, we would like to connect




Role Requirements:



· This position is required to achieve a defined sales quota


· Manages relationships at the enterprise level as well as mid-management levels within the accounts that they are assigned.


· Provides timely and concise communication of Acer strategies, programs, and product road map information to their assigned accounts.


· Responsible for developing the forecasts for each named account through gathering and analyzing the baseline data from sales-out reports, inventories, and trending this with competitive and general market data as available.


· Plan, develop, and implement timely product transitions as appropriate for all Acer product families.


· Schedule QBRs (Quarterly business reviews) when appropriate with the Executive Management teams of their named accounts.


· Provide competitive market feedback (including competitive pricing, products, rebates, bundling deals) on a weekly basis.


· Provide input to channel marketing/product marketing for sales tools, demos and product requirements within their assigned customer base.


· Represents Acer at customer sponsored Trade Shows and other regional/national events as required.



Qualifications & Experience:



· Bachelor’s degree is required.


· 5+ years of experience in the computer hardware or consumer electronics industries with a display technology focus.


· 5+ years of experience in Enterprise Account Management in the display hardware product space working with display hardware end users in the corporate/government space.


· Strong oral and written communication skills, as well as the ability to interface with all levels of management.


· Detail-oriented, self-motivated, and have critical thinking and problem-solving skills, as well as the ability to manage multiple projects and activities simultaneously


-Proven track record of meeting or exceeding quotas and receiving positive customer feedback


-Proficiency with common customer success and customer relationship management software



Acer is an EEO employer that considers applicants for all positions without regard to race, color, creed, religion, gender, age, national origin, marital status, status with regard to public assistance, disability, veteran status or preferred orientation.


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