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Key Account Manager
3 months ago
We are looking for a North America-based key account manager who will be responsible for strategically driving growth in our Art & Craft Channel and cultivating new business development by identifying opportunities to expand business with existing accounts, as well as developing plans to enter new markets.
The KAM has ownership to strategize, plan and launch various initiatives that will meet and exceed our sales and KPIs across our esteemed portfolio of brands, including Winsor & Newton, Liquitex, and Snazaroo.
Location: Piscataway, NJ (hybrid)
Salary: $90k-$100k (exact compensation may vary based on experience & skills)
JOB DESCRIPTION
The KAM will implement customer specific business plans within the Arts & Craft omni-channel to achieve growth targets in both sales and profit. The KAM will also Investigate New Business development and private label opportunities that complement brand activity.
The KAM will be an advocate of our company values: Passion, Quality, Agility and Accountability.
Responsibility focuses on:
- Providing leadership, partnership, and primary point of contact for the customer – both internal and external,
- Providing timely, accurate and in-depth analytics on account performance,
- Achieving growth for Colart’s portfolio of brands by developing, agreeing, and executing strategies that focus both on push and pull activities,
- Growing distribution of the core fine art branded portfolio through both permanent planogram space and seasonal displays.
JOB RESPONSIBILITIES
Account Management
· Monitor customer performance and implement account plans to maximize profit and volume performance as well as product range portfolio at retail.
· Own your customer value and volume numbers, providing short to long term corrective action.
· Reporting: Forecast, budget and track revenues and cost in line with agreed targets. This includes timely monthly reporting, commentary, accurate forecasting and regular reviews of business performance, ROI, promotion strategies, opportunities, and competitor performance.
· Development and maintenance and performance plans of core lines, especially core colour lines.
· Support Logistics on supply chain programs to drive delivery efficiency.
· Work with National Accounts to gain retail sales information of not only Colart brands, but competitive brands National Account sells at retail.
· Terms Optimization: Advantaging, improving and policing gross to net deductions through appropriate ‘levers’ (e.g.: terms, rebate, settlement and price increases).
Account Development
· Through annual Joint Business Plans and Terms agreements
· Develop push and pull channel strategies to deliver growth covering appropriate forecasting liaison, stock compliance, merchandising compliance, promotional plans, marketing spend and activities.
· Partner with the Account and challenge the Account to grow their business through account Brand goals and business plan as well as continually maximizing and managing ROI.
· Prepare annual account plans that maximize the potential growth of the retailer in line with the account strategy.
· Investigate New Business development and private label opportunities that compliment brand activity in existing retailers and new channels.
Promotional Activity
· Partnering with the Marketing Channel Director in promotional development and advertising to facilitate account activity.
· Drive and implement advertising and promotional plan, additionally gathering and maintaining historical results from these plans
· Analyze and share results – highlighting ROI results and investment and best practice for future promotion.
Retailer Digital
· KAMs utilizing omni-channel approach to work with Trade marketing support to explore, drive and elevate Colart within the retailer’s digital footprint (web, social, rich media content and CRM).
· Explore synergies with Colart digital activities and implement appropriate plans with NA retailers in conjunction with marketing involvement.
· Form relationships with key digital personnel at the customer.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.
ESSENTIAL QUALIFICATIONS/REQUIREMENTS
- Bachelor’s Degree or equivalent experience
- Strong computer skills, specifically with the Microsoft Office Suite, and a focus on Excel (Pivot Tables) and PowerPoint Presentation Builds
- Must be detail-oriented and analytical.
- Strong organizational skills
- Strong verbal, and written communication skills
- Strong interpersonal skills,
- including a personable communication style
- Business maturity, positive attitude, and professional demeanour
ESSENTIAL SKILLS/QUALITIES
- 3-5 years account experience managing regional/national chains.
- Demonstrated skills in achieving sales, profitability, ROI, and budget goals.
- Proven track record of Omni channel retailing and new Business channel development.
- A solid understanding of digital - to be fully engaged with marketing teams internally and at the customer in discussing and developing full 360 digital activation.
- Ability to effectively implement sales and marketing strategies
- Ability to effectively monitor category performance versus plan and communicate accordingly
WHO YOU’LL WORK WITH
· Internal teams include North America Commercial/Sales, Account Management, Finance and Supply Chain - Logistics
· External network includes vendors and customers
WHAT WE OFFER
Medical, Dental, Vision, Flexible Spending Account (FSA), Employee Assistance Program (EAP) &
Defined Contribution - 401(k) Plan
OUR DIVERSITY, EQUITY, AND INCLUSIVITY COMMITMENT
At Colart, inspiration is at the heart of our vision, so we see creating a safe space for collaboration and celebrating differences as a key to idea generation.
We value openness and believe that diversity, equity, and inclusion are the cornerstones of respect and well-being.
ABOUT COLART
Colart is one of the largest art supply companies in the world, featuring world renounced brands such as Liquitex, Winsor & Newton, and Snazaroo, among others. Colart is a true global company, with operations and manufacturing across the world, including China and across Europe, including the headquarters in London, United Kingdom. The North American business for Colart is the largest market globally.