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Information Technology Support Specialist

2 months ago


Smyrna, United States Robert Half Full time

Robert Half is actively looking for a IT Support Tier II for a full time role in Smyrna, GA


Must currently live in Atlanta, GA to be considered for this role

Must be open to 5 days a week onsite


  • Proficiency in Microsoft technologies, including Windows OS, Active Directory, and Office 365.
  • Proven experience in providing technical support in a Microsoft-centric environment.
  • Strong knowledge of hardware and software platforms, operating systems, and end-user applications.
  • Familiarity with Zebra handheld scanners and mobile device management.
  • Experience with remote support tools and ticketing systems (Kaseya, ServiceNow)
  • Knowledge of ITIL practices.