Account Manager

3 weeks ago


Rocky Mount, United States ICR Services Full time

We are currently seeking an Account Manager who is responsible for providing onsite support

according to the customer’s scope of work as well as expanding ICR business footprint with

customers at their designated location.


Essential Duties


  • Provide onsite support that meet/exceed customer expectations
  • Build effective business relationships with customer representatives
  • Present monthly and quarterly metrics to customer
  • Expand ICR business footprint with customer introducing them to all business offerings


Qualifications & Requirements


  • High School diploma or GED (required)
  • Associate degree (preferred)
  • 5+ years of customer service experience or related field
  • Proficient computer skills
  • Excellent communication skills (verbal and written)
  • Ability to multi-task in a fast-paced work environment
  • Must have valid driver’s license and reliable transportation


Job Characteristics


  • Full-time
  • Work onsite at customer location
  • Training is provided


Job Benefits


  • Full spectrum of health benefits
  • Paid Time Off program
  • 401(k) with Employer Match


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