Administrative Assistant
2 months ago
Job Summary: The Administrative Assistant (IT Focus) will provide administrative support to the IT department, assist in the coordination of IT-related projects, and ensure efficient operation of IT systems and processes. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously in a fast-paced environment.
Key Responsibilities:
- Administrative Support: Provide general administrative support to the IT department, including scheduling meetings, preparing reports, and managing correspondence.
- Project Coordination: Assist in the coordination and management of IT projects, ensuring timelines and milestones are met.
- Documentation Management: Maintain and organize IT documentation, including system configurations, user manuals, and project plans.
- Inventory Management: Monitor and manage IT inventory, including hardware and software assets, ensuring adequate stock levels and proper documentation.
- Help Desk Support: Assist in providing first-level technical support to staff, logging issues, and escalating complex problems to the appropriate IT personnel.
- Vendor Coordination: Coordinate with IT vendors and service providers, ensuring timely delivery of services and resolving any issues that arise.
- System Maintenance: Assist with routine system maintenance tasks, such as updates and backups, under the guidance of IT professionals.
- Data Management: Support data entry, data cleansing, and data analysis tasks as required by the IT department.
- Compliance: Ensure compliance with company policies and procedures related to IT operations and data security.
Requirements:
- Experience: Previous experience in an administrative or IT support role is preferred.
- Skills: Proficiency in Microsoft Office Suite, familiarity with IT systems and software, strong organizational and multitasking abilities.
- Education: A bachelor's degree in Information Technology, Computer Science, or Business Administration is preferred.
- Attributes: Excellent communication skills, attention to detail, problem-solving skills, and the ability to work independently and collaboratively.
Preferred Qualifications:
- Experience with IT project management tools and software.
- Basic understanding of networking, hardware, and software troubleshooting.
- Previous experience in an IT department or technology-focused organization.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
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