Commercial Property Manager

4 weeks ago

Vineland, United States BGSF Full time

Job Title: Property Manager


Reports To: Vice President, Operations – Property Management


Summary:

The Property Manager is responsible for providing day to day property management services for assigned medical office, commercial office and retail properties. The Property Manager will supervise a staff of assistant property managers, property administrators, customer service managers and building maintenance personnel based on the size and needs of the assigned portfolio.


Essential Requirements:

The Property Manager is responsible for enhancing and maximizing the value of the owner’s investment in the property. Direct the Property’s business and operations to maximize its performance, profitable growth and return on investment. Travel to portfolio properties minimally on a quarterly basis. Plan, organize, and manage the activities of the property through the optimal utilization of resources to include new leasing and renewal leasing.


Key Responsibilities:

1. Develop a tenant relations program as it relates to building operations, comfort and maintaining a strong working relationship with each tenant. Meet with tenants as frequently as possible to obtain their comments and recommendations to ensure that operations and quality standards are maintained.

2. Responsible for the collection of tenant rents. Create and submit tenant delinquency report as outlined in Property Management Company Policies and Procedures.

3. Assist brokerage team with leasing as requested.

4. Respond to and report all emergencies, major problems, or issues of major consequence affecting the portfolio to the Vice President, Operations - Property Management.

5. Manage staff to execute goal completion, initiatives, programs and objectives at their assigned properties.

6. Be familiar with, and abide by all requirement for Property Management Agreements, and understand all landlord and tenant obligations as outlined in lease documents.

7. Manage portfolio staff through implementation of effective training, motivation and development programs.

8. Secure bids for all service contracts for assigned portfolio. Prepare bid specifications, solicit competitive bids, and make recommendations regarding contracted services to the Vice President, Operations - Property Management

9. Monitor service request turnaround and ensure the responsiveness of the maintenance staff.

11. Work closely with the portfolio’s maintenance staff to ensure that the daily work activity succeeds in creating maximum cost efficiencies for the owner.

12. Maintain current files containing tenant and vendor certificates of insurance, tenant emergency notification information, building life safety security procedures, as-built drawings, building certificates of occupancy, warranty manuals and other records required for the efficient operation and administration of the property.

13. Manage and/or supervise tenant improvement projects and capital projects including oversight of bid process.

14. Manage property risk effectively by communicating incidents and potential liabilities as outlined in Property Management Company Policies and Procedures.

15. Coordinate and manage energy management initiatives and sustainability programs.

16. Become Subject Matter Experts to be a resource and reference to their portfolio and the Company.

17. Initiate and authorize expenditures, appropriations and commitments, which are within the limitations of delegated authority and for those outside this level, recommend appropriate action.

18. Inspect each property on a regular basis to determine the efficiency and effectiveness of all personnel (including third party vendors).

19. Monitor weekly aged receivable reports and follow course of action for collection based on Property Management Company written A/R procedures.

20. Attend and participate in monthly property management meetings with all property management staff.

21. Review and evaluate the property’s financial and operational performance, meet or exceed established measures and benchmarks, provide explanations of variance to annual budgets, and when necessary, recommend modifications of annual plans.

22. Prepare timely monthly management reports to include, but not necessarily limited to, accruals, financial statements, construction/renovation reports, building operation reports, and budget variance reports.

23. As required, report to the Owner’s Representative in regularly scheduled meetings on all aspects of the portfolio’s financial performance and operations.

24. Prepare the annual operating and capital budgets for each property for review and approval by Senior Management and the Owner’s Representative.

25. Work with Senior Management, prepare a five-year rolling capital improvement program which ensures that the portfolio maintains a superior image in the marketplace and introduces cost saving systems and materials to keep operational expenses to a minimum.

26. Conduct annual operational audits ensuring processes are in compliance with corporate policy.

27. Implement policies and procedures in accordance with published directives, local, State and Federal codes/laws and procedures to ensure compliance.

29. Participate in outside activities consistent with property management company and the owners’ responsibilities in the community, including civic and business organizations. Attend BOMA, IREM or similar organizations’ programs and activities for professional development. Develop and maintain relationships with “key” clients/tenants, industry and trade associations, government representatives, public service organizations and vendors.

30. Other duties as required and/or assigned.


Experience/Education/Certifications:

  • Minimum 5 years of experience in commercial property management.
  • Bachelor’s degree in real estate, Business, Finance or other related field is preferred.
  • Real estate accreditation such as CCIM, CPM, RPA and/or real estate license preferred.


Experience/Skills:

  • Strong effective leader with solid organizational and interpersonal skills.
  • Ability to plan, assign, and direct the work of subordinate employees.
  • Ability to think, act, and problem solve independently.
  • Ability to effectively handle multiple, complex tasks simultaneously.
  • Effective written and oral communication skills required.
  • Strong computer skills, financial software, excel and other spreadsheets.

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