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Property Claims Field Adjuster

2 months ago


Vineland, New Jersey, United States SageSure Full time
Position Overview:

Are you seeking a role within a dynamic and expanding organization that combines the stability of a well-established company with the innovative spirit of a startup? SageSure, a frontrunner in catastrophe-exposed property insurance, is on the lookout for a Field Property Claims Adjuster. In this pivotal position, you will enhance the customer experience by utilizing your investigative and estimation expertise to manage a diverse range of homeowner claims within a vibrant team setting. Your responsibilities will include traveling to loss locations to perform damage assessments and coverage evaluations, and when necessary, drafting repair estimates. As a key member of the SageSure Field Claims Team, you will have the chance to significantly contribute to restoring our policyholders to their pre-loss state.

Key Responsibilities:
  • Assess and estimate first-party homeowners and commercial claims.

    • Conduct thorough investigations and evaluate coverage and damage matters, effectively communicating your findings to clients.

    • Collaborate with external stakeholders (contractors, public adjusters, attorneys, etc.) and internal teams to manage intricate claims.

    • Detect suspicious claims, recommending SIU reviews and assisting in investigations as needed.

    • Ensure claims are handled in accordance with all relevant regulations and internal protocols.

    • Provide support during catastrophe responses, which may include overtime and deployment.

    • Perform any additional tasks necessary to further our mission and uphold our values.
Qualifications:
  • Minimum of 3 years of experience in field property claims.
  • Proficiency in Claims Connect/Symbility estimating, particularly with large loss evaluations.
  • Exceptional written and verbal communication skills.
  • Strong organizational skills.
  • Empathetic interpersonal abilities.
  • Adjuster license in your home state or a non-resident license if required; must meet licensing criteria for additional states as necessary.
Preferred Qualifications:
  • Experience with large and complex loss estimation and claims management.

    • Bachelor's degree.

    • Background in catastrophe-focused environments.

    • Relevant professional designations.
About the Claims Team at SageSure:

At SageSure's Claims Team, your role extends beyond merely investigating and resolving claims. You will be at the forefront of developing a premier claims handling strategy that integrates innovative technology to support our customers, agents, and employees. As part of this customer-centric, process-driven team, you will represent SageSure, assisting our policyholders during some of their most challenging moments. Whether in a formal leadership capacity or as a vital team contributor, you will mentor and engage with colleagues, fostering an environment that encourages excellence and drives change.

Your ability to simplify complex processes for those outside the industry will be invaluable, as will your understanding of the importance of aligning communication tools with customer preferences. You are driven by the desire to set and surpass expectations, recognizing that building relationships is at the core of the insurance business.

About SageSure:

As a recipient of the Best Places to Work in Insurance award for four consecutive years, SageSure stands as one of the largest residential property insurance managing general underwriters (MGU) in the United States, innovating ways to protect the American Dream.

Founded in 2009, SageSure is a leader in catastrophe-exposed property insurance, committed to delivering reliable products, exceptional customer service, and strong underwriting performance in challenging insurance markets. Operating in 14 states, SageSure offers home, flood, and commercial coverage through its highly rated carrier partners.

With over 600 employees working remotely or in hybrid settings across multiple locations, we tackle the industry's most pressing challenges.

We offer comprehensive health benefits and perks, including tuition reimbursement, wellness allowances, paid volunteer time off, a matching 401K plan, and more.

SageSure is an Equal Opportunity Employer dedicated to fostering a workforce that reflects diverse perspectives, experiences, and abilities. We value our differences and actively seek diverse candidates through partnerships with various organizations and communities. We promote belonging and inclusion for all identities, striving to create a culture where every individual feels valued, respected, and empowered to be their authentic selves at work.

Our agile, responsive culture encourages critical thinkers who confront challenges head-on and devise solutions. We are committed to pursuing better outcomes by investing in the technology, talent, and tools necessary to thrive in demanding markets.