IT Operations Manager

4 days ago


Fremont, United States Ledgent Technology Full time

Power Supply Manufactuing Client is seeking an IT Operations Manager in Fremont, CA

Role: IT Infrastructure Operation Manager -

Location: Fremont, CA

Essential Position Responsibilities:

The Infra Operation Manager as a technical expert leads operations and projects around Network, Servers, Storage, Virtualization, Security, and Data Center operations for complex systems in large global and multi-office Enterprise infrastructure.

Additional responsibilities are to include however not limited to the following:

* Responsible for the installation and configuration of new software and hardware, including the server network and devices

* Responsible for operating and monitoring network and system performance, IT system operations, and storage utilization.

* Plans for necessary hardware or software upgrades to support system growth.

* Oversee and provide support with escalated helpdesk requests.

* Leads a team of network and systems engineers, and coordinates with different departments.

* Mentors team members and educates users.

* Maintain strong technical documentation

* Implement, operate, and maintain company security standard

* Supporting automation initiatives

* Flexibility to work with Asia/Brazil Time zones

* Other duties and projects as assigned

Job Requirements:

Education:

BS degree in computer science or related field

Current Cisco, VMWare, or Microsoft Certification desired

Experience:

9~12 years of experience working in the information technology sector

Scripting/Power Shell and Automation desired

Team management experience

Skills:

Excellent verbal and written communication skills

Ability to manage own time effectively and to be prompt and punctual

Experience in working effectively within a team and collaborating with others to achieve a goal

Demonstrable ability to think around issues and look at the wider picture to provide solutions through a variety of problem-solving techniques

Drive, self-motivation, and ability to work alone

Ability to produce management information reports from ITSM systems

Installation, Configuration, and troubleshooting of the Network/PC/Laptops/Mobile, Servers, Backups, and VMware

Strong Experience in Configuration & Troubleshooting of Windows 2019/2022 Servers and Windows 10/11

Knowledge of Active Directory, Group Policy, DNS and DHCP, RAID types, Skype for business, servers and virtualization

Resolve issues with Office 365, Email, skype for business, Mobile device management

Working Knowledge of Networking (TCP/IP), LAN/WAN systems, LAN protocols, VPN/SSL solutions, and Antivirus/Malware solutions.

Experience in performing daily tasks like monitoring Backups and Restores of critical data

Enthusiastic about learning new technologies

(Problem Solving) Proven ability to contribute to the analysis and fix IT problems.

(Teamwork) Work with teams globally to implement large-scale IT initiatives.

(Listening Communication Skills) Leads through listening to others and articulating clear, compelling messages

Desired Skills and Experience

Data Centers, LAN/WAN, VPN, SSL, Windows Servers, Automation, Powershell, Cisco, VMWare, Security, IT Operations, ITSM

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.


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