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Senior Operations Manager
2 months ago
Pyka is seeking a Senior Operations Manager to support the development and commercialization of its advanced autonomous aircraft. The ideal candidate will oversee the successful operation of our autonomous crop spraying aircraft with launch customers in the US and Latin America, ensuring each operating location is staffed and supplied to meet the company's high-level objectives in the region. They will maintain communications with launch customers to ensure their needs are being met.
The Senior Operations Manager will manage a team of deployed flight test engineers and operators, putting in place the systems required for us to scale to dozens of operating aircraft in the next two years. This role requires a strong understanding of complex logistics, mechanical and electrical systems, and assembly and troubleshooting.
About Pyka
Pyka's goal is to provide society with a new form of safe, clean, and cost-effective transportation enabled by autonomous electric aviation. We're taking a different approach than most, applying our technologies to every industry where autonomous electric aircraft can be useful, starting with the highest value and most dangerous jobs.
We design, develop, and manufacture an ecosystem of technologies, including proprietary flight control software, avionics, high-power density motors, motor controllers, batteries, and custom carbon-fiber composite airframes. Our cargo aircraft enables remote connectivity, enhances express delivery networks, and ensures fast and reliable shipping of critical supplies to areas in need.
Responsibilities
- Maintain communication with launch customers and operating partners abroad
- Set and communicate goals and priorities to operations personnel deployed abroad
- Own customer success (smooth deployment and execution of new customer engagements, and growing scope of customer engagements)
- Manage deployed flight test operators and their schedules
- Manage training and currency requirements for Pyka personnel and operators from our launch customers
- Manage complex logistics in support of flight operations
- Travel to and participate in international commercial deployments (Central America, South America to start) to support flight operations
- Identify organizational needs and develop processes/initiatives accordingly
- Make product suggestions based on feedback from customer operations
Preferred Qualifications
- Experience managing complex relationships with launch customers of new technology
- Experience managing operations of a fleet of robotic systems in the R&D stage and beyond
- Experience operating autonomous and/or flying vehicles
- Experience with mechanical and electrical systems, assembly, and troubleshooting
- Experience managing operational teams remotely and in person
- Proficient in Spanish and/or Portuguese preferred
- Independent and motivated, with an extremely strong work ethic; able to self-direct and manage time
- Comfortable working in a busy and rapidly changing environment—propensity to bring order to chaos
- Extreme attention to detail and thoroughness
- Willingness to travel in foreign countries (approximately 1⁄4 time)
Company Perks
- $140,000 - $178,000 per year base salary + equity. Compensation will vary depending on location, job-related knowledge, skills, and experience. Salary ranges are subject to change.
- Employer-sponsored health, dental, and vision insurance
- FSA with employer matching
- 401(k)
- Paid holidays, generous PTO, and additional unpaid time off
- Voluntary short-term disability, long-term disability, and life insurance
- Pre-tax commuter benefits
- Free catered lunch and plenty of snacks in our headquarters
Export Control Requirements
This position requires access to technology, software, and other information that is subject to governmental access control restrictions, due to export controls. Employment in this position is conditioned on the continued availability of government authorization to authorize release of such items, to the extent required, including without limitation an export license, or other documentation required to establish authorization to receive access to such items.
