Restaurant Operations Manager
4 weeks ago
The Restaurant Operations Manager is responsible for ensuring the smooth operation of the restaurant in the absence of the Restaurant General Manager. This includes ensuring compliance with company standards, delivering high-quality products and services to guests, and maintaining a safe and comfortable work environment.
The successful Restaurant Operations Manager will be able to:
- Address and resolve guest inquiries and concerns in a timely manner.
- Take responsibility for positive engagement with guests.
- Assist the Restaurant General Manager in recruiting, hiring, developing, and motivating team members; managing work schedules.
- Maintain a clean and well-maintained restaurant, ensuring equipment is in good working condition.
- Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
- Manage administrative responsibilities.
Requirements:
- Ability to work a minimum of 40 hours per week, including evenings and weekends.
- Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to promote a positive team atmosphere and opportunities for growth and development.
- Must have a valid driver's license.
Physical Demands/Working Conditions
- While performing the duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste and smell. The employee is frequently required to handle, feel, and reach with hands and arms. The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this role include peripheral vision and the ability to adjust focus. The employee is occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.
At KFC, we're not just serving food - we're serving up opportunities for growth and development. As a Restaurant Operations Manager, you'll be part of a team that's dedicated to delivering exceptional customer experiences and making a difference in our communities. If you're passionate about hospitality and leadership, we want to hear from you
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