Operations Manager
4 weeks ago
Are you ready to take your career to the next level and gain valuable experience in dental office management? We're seeking a highly motivated and organized Operations Manager Trainee to join our team at PDS Health.
Key Responsibilities:- Model company culture and values, and create an environment that promotes PDS culture and values daily
- Assess, hire, and retain right-fit team members through comprehensive training, supervision, counseling, and coaching
- Investigate and resolve staff and patient issues by analyzing facts and circumstances to develop timely, effective, and logical solutions
- Execute the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist
- Drive year-over-year revenue and profit growth
- Manage expenses to achieve monthly goals and budget
- Show proficiency and adherence to cash management and accounting protocols
- Develop and implement an office success plan, including staff development and office protocols to provide for efficient operations during manager absences
- High school diploma or equivalent
- Five or more years of related work experience in operational management
- Valid driver's license and automobile insurance, or reliable means of alternate transportation
- Ability to travel to multiple offices per day, in some cases several times per day
- Associate degree or Bachelor's degree
- Five or more years of experience leading a team, mentoring, and coaching subordinates
- Results-oriented, with a strong ability to set realistic goals, meet commitments, and prioritize daily tasks to achieve results
- Effective team builder, with strong communication and leadership skills
- Patient advocate, with a flexible and adaptive approach to patient care
- Process-focused operator, with a comprehensive knowledge of operational processes and computer proficiency
- Financial acumen, with a strong understanding of profit drivers, metrics, and local market drivers
- The work environment is primarily a sedentary office classification, but may require field visits and driving
- Temperature conditions are controlled, with no direct exposure to hazardous physical substances
- The noise level is usually low to moderate, with occasional exposure to irate team members, vendors, or patients
- Medical, dental, and vision insurance
- Paid time off
- Tuition reimbursement
- 401K
- Paid time to volunteer in your local community
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