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Relationship Manager III

3 months ago

Baltimore, Maryland, United States Wilmington Trust Full time
Overview:

As part of the Loan Market Solutions Division, the CLO & Loan Administration team provides trustee & custodian services to sophisticated loan asset managers. Wilmington is responsible for tracking and maintaining all daily activity including the collection of payments and investor waterfall distributions. Additionally, the team monitors and reports on various portfolio compliance requirements related to the underlying portfolio asset attributes. Join our dynamic experienced team focused on enhancing overall client experience through technology and continuous process improvement. Candidates who are interested in a fast-paced environment with career advancement opportunities should apply.

Primary Responsibilities:

Continuous reassessment and evaluation of processes is engrained in the team's DNA. We take a collaborative approach to identifying, assessing, developing, and implementing solutions across the platform. Additionally, we anticipate special projects and initiatives to be a regular occurrence for team members to participate in.

You'll gain experience by:
  • Responsible for acting as single point of contact for key client relationships
  • Collaborate with operations and analytics teams to meet client objectives and deliverables
  • Collaborate with Business Development/Sales to secure new client mandates
  • Ability to interpret CLO indentures, credit agreements and various other structured finance documentation
  • Responsible for managing client onboarding including account opening process, KYC procedures and documentation review
  • Ability to calculate and verify compliance testing and waterfall calculations
  • Perform and interpret hypothetical trade testing
  • Perform monthly and quarterly reconciliations for required reporting including CLOs, SMAs and Borrowing Base Facilities
  • Liaise with auditors, underwriters, CLO managers, investors, private debt managers and various other parties involved
  • Exposure across entire lifecycle of servicing loan clients including account setup, KYC procedures, global asset setup & maintenance, notice processing, warehouse reporting, CLO / Compliance Reporting & waterfall payments
  • Understanding and adhering to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promoting an environment that supports diversity and reflects the M&T Bank brand.
  • Maintaining M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Completing other related duties as assigned.
HOW YOU CAN GROW YOUR CAREER:

Our team employs extensive cross-training in order to provide employees with a comprehensive view of all aspects of servicing our clients. This position will provide the opportunity to learn various roles, processes & procedures to meet client expectations. Defining and building individualized career pathing for our staff including leadership, project related, client relationship, operations and analytics roles.

Education and Experience Required:
  • Combined minimum of 5 years higher education and/or work experience
  • Advanced Microsoft Office Skills
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills for both an internal and external audience
  • Ability to thrive in an entrepreneurial, fast-paced growth environment
  • Ability to work independently and collaboratively across the organization
Education and Experience Preferred:
  • Bachelor's degree focused on Finance, Business, Economics or Accounting and a minimum of 5 years' relevant work experience with direct client contact
  • Exceptional organizational skills with an attention to detail
  • Excellent interpersonal and analytical skills with a strong balance of qualitative and quantitative skills
  • Demonstrated ability to work as part of a team, as well as contribute on an individual basis
  • Familiarity with various loan products - Bi-Lateral ABL Facilities, SMAs, Private Funds, MM & BSL CLOs, Business Development Companies
  • Professional work experience at CLO Trustee, Loan Agent/Bank, Middle Office Provider or CLO Manager
  • System / Application experience - Clearpar, Solvas/CDO Suite, SEI, Wall Street Office, LoanIQ
At M&T Bank, we make a difference in people's lives. For more than 160 years, we've been providing our customers with guidance and financial solutions, leading our communities through challenges and growth opportunities, and empowering our employees to build purpose-driven careers.

Our talent and culture set us apart. Our core values drive the work we do - integrity, ownership, collaboration, curiosity, candor. We seek to further build upon our record of success by bringing in diverse talents and fresh skill sets while supporting the growth and development of all team members. At M&T, we are a talent and people driven organization. Take a peek inside M&T's Human Capital Report to learn how it feels to be one of our 17,000+ employees.

We are constantly renewing. Our future success relies on our ability to understand what's important to our customers and use that understanding to build new and innovative customer experiences.

We support our employees every step of the way.
  • Competitive compensation
  • Full medical & dental benefits, Heath Savings & Flexible Spending Accounts, and life/disability insurance
  • Generous paid time off (PTO) plus 11 paid holidays and an option to buy additional PTO
  • 401(k) match at 5% with options for Roth and discretionary employer contributions
  • A deep commitment to equity, including 14 resource group charters, a D&I sponsorship program, 40 annual paid volunteer hours and more
  • Various options for tuition assistance, paid parental leave, stock purchase, wellness and employee discounts
  • Position may be based anywhere throughout the U.S.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $102, $171, USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:
Baltimore, Maryland, United States of America